NCR Corporation

Professional Services Business Analyst III

NCR Corporation • $95K — $115K *
Atlanta, GA 30349In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Management Information Systems, Computer Science or related field.
  • 7-10 years of business analysis or project management experience, including IT work.
  • Strong facilitation skills to elicit ideas and promote discussions.
  • Proficient in general office and project management applications.
  • Excellent interpersonal and customer-facing skills.

Responsibilities

  • Act as a liaison between business units and IT to translate operational needs into software specs.
  • Conduct business analysis to determine technology and process needs.
  • Assist in defining and improving business processes for assigned units.
  • Collaborate with various stakeholders to identify alternative solutions for operational needs.
  • Monitor project activities to ensure adherence to schedules and budgets.

Benefits

  • Training opportunities for less experienced employees.
  • Support for travel as needed for project involvement.
Full Job Description
TITLE: Professional Services Business Analyst III

LOCATION: Georgia, USA

Working hours: Eastern Time (ET) Business Hours

Position Summary & Key Areas of Responsibility:

The Professional Services Business Analyst is the liaison between assigned business unit(s) and the Software/IT organization to support the translation of operational needs into software specifications as well as coordinate the implementation of new or enhanced software technologies.

Additional responsibilities may include: functional analysis for specific applications; Project Lead and project cost controls.

Position is active in the following functional areas: Business Analysis, Functional Analysis, Project Management.

Specific activities include:
  • Works with clients and other consultants to formulate plans outlining steps required to develop the program, uses structured analysis and design. And submits to end-users for approval.
  • Conduct business needs analysis against existing technology and supporting processes to determine if area of focus is IT or business-related
  • Conduct business needs analysis and gather business requirements
  • Assist business unit(s) in process definition and act as consultant to improve business processes
  • Collaborate with business unit(s), other technology areas and vendors to identify alternative solutions and translate operational needs into IT specifications
  • Assemble and present business requirements, functional specifications, and project statements
  • Monitor activities of assigned projects to ensure project remains on schedule and within approved scope/budget
  • Communicate status of each phase for assigned projects to management on a scheduled basis
  • Execute formal change management process to adjust project scope, budget or schedule as needed
  • Develop testing requirements and plan to validate application changes and supporting business processes
  • Coordinate delivery of business solutions and supporting processes according to business priorities and IT specifications
  • Support beta testing, end-user testing and validation by business unit for new or revised applications
  • Provide support to end-users on features and functions of applications for assigned area(s)
  • Evaluate proposed changes to existing applications to identify potential adverse impact upon operations
  • Ascertain that newly implemented/revised applications and supporting processes are meeting end-user requirements and business objectives
  • Perform modeling of business and system processes based on findings through use-case scenarios, workflow diagrams, and data models
  • Collaborate with third-party vendors to resolve project or support issues
  • Research/analyze current/emerging technologies/vendor services in support of business priorities and objectives
  • Train less experienced employees within assigned area(s)


Basic Qualifications:
  • Ability to travel as needed
  • Bachelor's degree in Business Administration, Management Information Systems, Computer Science or a closely related field
  • Must have 7 to 10 years of business analysis or project management experience, which must include IT work experience
  • Computer skills necessary to operate general office, presentation, flowchart and project management applications
  • Facilitation skills necessary to elicit ideas and promote discussion
  • Planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting
  • Proficient interpersonal skills necessary to establish and maintain effective working relationships
  • Demonstrated proficiency in verbal communication and presentation skills necessary to interact with all levels of management
  • Great customer facing skills
  • Proficient writing skills to formally document and present analyses and proposals
  • Demonstrated ability to interact primarily with peers, supervisors, application end user managers, with local IS personnel, and to work cooperatively in a teamwork environment. The ability to occasionally interface with senior management for information exchange.
  • Ability to read, write and analyze moderately complex technical manuals, operating procedures and communicate effectively by email, reports, or orally, with an audience that may include less technically oriented abilities.
  • Effectively manage multiple projects and personnel simultaneously.

Offers of employment are conditional upon passage of screening criteria applicable to the job

About NCR Corporation

Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology to the hospitality and retail industries. For more than two decades, Radiant's point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia.

NCR Corporation Careers

Join the dynamic team at NCR Corporation, a global leader in consumer transaction technologies, and be part of a company that's redefining the future of connected experiences. At NCR, we believe in fostering a culture of innovation and leadership, making it an ideal place for professionals looking to advance their careers in a vibrant, technology-driven environment.

Work You’ll Do

At NCR Corporation, you’ll have the opportunity to work alongside some of the brightest minds in the industry. Our team is committed to driving growth through innovation and strong leadership, ensuring that we stay ahead of the curve in a rapidly evolving digital landscape. Whether it’s improving consumer interactions, optimizing business processes, or developing the latest in financial technology, your work at NCR will have a lasting impact.

Explore Job Opportunities and Internships

NCR offers a variety of job opportunities and internships across multiple fields and disciplines. From software engineering to sales, customer support to marketing, our positions cater to a wide range of skills and professional interests. Our hiring process is designed to identify and nurture talent, focusing on diversity and the unique contributions of each team member.

Professional Growth and Development

Invest in your future with NCR’s unmatched benefits and career development programs. We provide extensive professional development, including leadership training, skills enhancement workshops, and networking opportunities that pave the way for career advancement. Our commitment to professional growth ensures that every employee has the resources and support they need to succeed.

Diversity and Inclusion

At NCR, we celebrate diversity and are committed to creating an inclusive environment where everyone is respected for their unique perspectives and contributions. Our diversity training programs are integral to our culture, helping us build a stronger, more cohesive team.

Benefits of Joining NCR

Being part of NCR means more than just having a job; it means being part of a community that values your well-being and professional growth. Our comprehensive benefits package includes health, dental, and vision insurance, employee wellness programs, and flexible working arrangements. We understand the importance of work-life balance and strive to provide our employees with an environment that supports both their professional and personal lives.

Stay Connected

Discover the exciting career opportunities at NCR Corporation by exploring our Jobs and Careers page. Tailor your job search with our easy-to-use filters and find the position that best matches your skills and interests. Prepare your resume, sharpen your interview skills, and get ready to embark on a rewarding journey with a company that values innovation and leadership.

Join Our Team

Ready to take the next step in your career? Search open positions at NCR Corporation, update your resume, and apply today. We are continuously looking for passionate, curious, and innovative team players who are ready to make a difference. Join us in shaping the future of connected experiences.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Subscribe to our Careers Blog and receive updates that can help propel your career forward at NCR Corporation.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at NCR Corporation, and see how you can contribute to our culture of growth and innovation.
Learn more about NCR Corporation
Size
38,000 employees
Market Cap
$3.1 billion
Industry
Information Technology
Net Income
-$79 million
Founded
1884
5 Year Trend
+1.8%
Revenue
$6.2 billion
NASDAQ
NCR
* Ladders Estimates

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