Professional Master of Business Administration Program Specialist (Student Services Professional III)Job no: 563155
Work type: Staff
Location: Fullerton
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time
Job Title
Professional Master of Business Administration Program Specialist
Classification
Student Services Professional III
Auto Req. ID
563155
Salary Range
Classification Range $5,540 - $7,893 per month
(Hiring range depending on qualifications, not anticipated to exceed $5,540 - $6,128 per month)
Work Schedule
Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2027, with a possibility of renewal on an annual basis if funds and/or program needs exist.
Department
The College of Business and Economics within the Division of Academic Affairs is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity and entrepreneurial spirit of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join the Dean's office as the Professional Master of Business Administration (ProMBA) Program Specialist (Student Services Professional III) to serve as the primary point of contact for students from recruitment through graduation. This role supports admissions, onboarding, student advising, cohort programming, and student success initiatives for the Professional MBA program. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Duties and Responsibilities
Under the general direction of the Executive Director of Graduate Programs and Non-Degree Programs, and receiving day-to-day work direction from the Senior Assistant Director of Graduate Business Programs, the Professional Master of Business Administration (ProMBA) Program Specialist performs complex, specialized professional Student Services work in direct and independent support of the College of Business and Economics ProMBA program using a high degree of judgment. Point of contact for the ProMBA program across its entire lifecycle, from a prospect's first inquiry through graduation, including outreach and recruitment, guiding applicants through the admissions process, yield, onboarding, current student advising, in-person cohort programming, and study abroad preparation.
The ProMBA program is cohort based, with approximately 25 to 30 students per cohort. In the program's first year there will be a single cohort; in subsequent years, the ProMBA Program Specialist supports a first year and a second-year cohort concurrently. The cohort meets in person on approximately half of all Saturdays during the fall and spring semesters and the ProMBA Program Specialist is required to be present on those days. Cohort days include class sessions from 8:00 AM to 11:00 AM and 1:00 PM to 4:00 PM, ensuring breakfast and lunch set up are complete for those sessions (ordering is handled separately) and organizes four guest speaker sessions per semester, with significant input from the Senior Assistant Director and Executive Director on speaker selection.
This assignment requires a high degree of independent judgment, professional skill, and specialized program knowledge. The ProMBA Program Specialist is regularly required to interpret and apply program rules and university policy to individual student and applicant situations that do not have a precedent to follow. Independently develops and delivers content for group and individual information sessions and guides applicants through the Cal State Apply admissions process. Plans and executes yield and onboarding activities for admitted students, designs and delivers in-person cohort programming and coordinates study abroad preparation for the cohort, which may include the opportunity to travel internationally with students each spring. Serves as the program's primary spokesperson and subject matter expert to faculty, staff, and external constituents and exercises administrative planning responsibility for the program's recruitment, admissions support, and student success activities. Performs other duties as assigned.
Essential Qualifications
Bachelor's degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A master's degree from an accredited college or university in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.
Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.
Preferred Qualifications
A master's degree from an accredited four-year university in management, education, human resources, counseling, or a related area is preferred. Related experience in higher education, career services, business development, and/or recruitment or human resources. Previous experience working with students and/or clients individually or in group. Experience working with platforms or databases and preferably have experience launching new programs. General knowledge of community and higher education issues is expected, with familiarity in a campus or higher education environment. Knowledge of social media, marketing resources, and career platforms such as LinkedIn, Constant Contact, Facebook, Instagram, Hootsuite, Handshake, VMock, Big Interview, NACE competencies, or similar resources is desired. Experience with event coordination, along with knowledge of the Southern California employment market for business graduates.
License/Certifications
A valid California driver's license.
Special Working Conditions
The position requires approximately 20 pre-scheduled Saturdays per calendar year, generally from 8:00 AM to 5:00 PM.
Benefits at a Glance
- An array of health plans that include prescription drug coverage
- Dental and Vision coverage
- Income protection benefits including life insurance and disability
- Retirement plan through CalPERS
- Tuition waiver for employees and dependents if eligible
- FlexCash (in lieu of health and dental)
- Employee Assistance Programs
- 15 paid holidays
See our CSUF Benefits website for additional information.
Additional Information
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Advertised: Oct 22 2026 Pacific Daylight Time
Applications close: Nov 05 2026 Pacific Standard Time
Whatsapp Facebook LinkedIn Email App
