About the roleThe Professional Education Coordinator will be a resourceful, data-driven operations professional who thrives in a dynamic, fast-paced environment. As the Professional Education Coordinator, you'll be the operational backbone of our education programs-owning logistics, technology, and process optimization to deliver exceptional experiences for learners. This is a hands-on role where you'll wear multiple hats, build scalable systems, and drive continuous improvement across workstreams.
QualificationsEducation and Training- Bachelor's degree in Business, Operations, Education, or related field; advanced degree a plus.
- Understanding of regulatory requirements for healthcare professional (HCP) interactions, including Sunshine Act and company compliance policies.
- Knowledge of medical device industry standards and best practices for physician education.
Skills and Experience- 3-5 years of experience in operations, program coordination, or professional education within medical device, healthcare, or life sciences.
- Experience in startup or high-growth environments strongly preferred.
- Proficiency with Learning Management Systems (LMS), CRM tools (e.g., Salesforce), and document control platforms (e.g., Arena).
- Familiarity with analytics and automation tools; ability to leverage AI-driven solutions for process optimization.
- Strong Excel and data visualization skills; experience with Power BI or similar tools is a plus.
- Exceptional organizational and project management skills with the ability to manage multiple priorities.
- Strong analytical mindset and problem-solving abilities.
- Excellent communication and stakeholder management skills; ability to work cross-functionally.
What you'll do- Oversee and track registration for the BOOST Physician Education Program, ensuring accurate data capture, timely communication, and a seamless participant experience.
- Manage end-to-end logistics for education events, including scheduling, venue coordination, materials preparation, and stakeholder communication, ensuring flawless execution of both live and virtual programs.
- Act as the Professional Education lead for document control within Arena Quality Management System, including pre-review tracking, final submissions, and approval workflows.
- Maintain compliance and version integrity across all educational materials.
- Administer reimbursement processes for Key Opinion Leaders (KOLs), ensuring timely, accurate, and compliant handling of expenses in alignment with company policies and regulatory requirements.
- Design and implement scalable, technology-enabled processes that improve the performance and delivery of internal and external training programs by leverage automation and AI-driven tools to streamline workflows and enhance learner experience.
- Serve as the primary owner for analytics and automation platforms used by the Professional Education team including, driving adoption, optimizing functionality, and leading continuous improvement initiatives to ensure tools deliver maximum value.
- Collect and analyze program performance metrics to identify trends, bottlenecks, and opportunities for improvement and translate insights into actionable recommendations that enhance operational efficiency and program impact.
This role pays between $110,000 and $120,000 per year, and your actual base pay will depend on your location, skills, qualifications, and experience.
Galvanize offers a robust benefits package to full-time employees, including medical, dental, and vision coverage, life insurance, short- and long-term disability protection, 401(k), and flexible paid time off.
