Job Family Group:
Operations Group
Job Description:
Production Technician
ROLE SYNOPSIS:
The Production Technician is a highly motivated, mechanically inclined field operator who supports safe, reliable, and efficient production operations. This hands-on role maintains new and existing wells, equipment, facilities, and infrastructure; performs repairs and preventive maintenance; diagnoses operating issues; and partners across teams to improve equipment performance and operating practices. Success in this role requires a growth mindset, strong problem-solving skills, technical curiosity, and a commitment to safety and continuous improvement.
KEY ACCOUNTABILITIES:
• Work safely in the field with Operations, Maintenance, Engineering, contractor, and other partner teams to support reliable production operations.
• Maintain new and existing wells, equipment, facilities, and related infrastructure.
• Perform repairs and preventive maintenance on production equipment and systems.
• Diagnose operating and equipment issues and conduct basic root cause failure analysis.
• Complete pre-job and post-job reviews and ensure identified actions are communicated and closed out.
• Coordinate and oversee contractor work to support safe, high-quality job execution.
• Collect operating data, validate field conditions, and use available information to support decision-making and problem resolution.
• Investigate customer and third-party issues and coordinate timely resolution with the appropriate teams.
• Support periodic quality assurance reviews and verification of business processes, including safety-related processes.
• Identify defects, variability, and other non-desired outcomes and collaborate across teams to improve operating practices.
• Communicate clearly and effectively with remote staff using phone, video, Microsoft 365, Microsoft Teams, and virtual-assist technology.
• Develop a full-cycle understanding of oil and gas operating systems from the reservoir through the sales line.
• Schedule work activities, remain available to assist others, and build effective cross-functional partnerships.
• Participate actively as a business-unit team member to improve processes and strengthen an interdependent safety culture.
• Use data and available resources to resolve daily field issues and drive continuous improvement.
• Support artificial lift systems, including plunger lift and intermitter wells.
• Close out estimates, complete post-construction checks, update as-built documentation, and review contractor invoices.
• Use databases, mobile applications, and other digital tools to enter and maintain accurate operating data.
ESSENTIAL EXPERIENCE & EDUCATION:
• High school diploma or equivalent.
• At least 3-5 years of relevant oil & gas experience
• Demonstrated mechanical aptitude and interest in hands-on, field-based work.
• Proven problem-solving ability in a similar operating, industrial, or technical environment with measurable business impact.
• Ability to learn and conduct basic failure analysis.
• Experience using data to support decisions and resolve operating issues.
• Working knowledge of artificial lift systems, including plunger lift and intermitter wells.
• Strong aptitude and interest in learning new technology.
• Ability to communicate effectively with field-based and remote team members.
PREFERRED EXPERIENCE:
• Experience in oil and gas, manufacturing, or another industrial business.
• Technical school certificate, associate degree, or related technical education.
• Electrical and mechanical experience in a lean-process environment.
• Instrumentation and electrical, automation, or programming experience.
• Experience managing contractors and supporting safe job execution.
• Experience with databases, data entry, and mobile applications.
PREFERRED ATTRIBUTES:
• Growth mindset with a proven ability to learn and adapt quickly.
• Strong listening and interpersonal skills with an upbeat, inquisitive, and confidence-instilling approach.
• Awareness of desired and non-desired outcomes and a willingness to drive meaningful change.
• Ability to adapt to changing work conditions and manage competing or challenging demands.
• Collaborative approach to continuous improvement and cross-functional problem-solving.
WORKING CONDITIONS:
• Hands-on, field-based work environment.
• Eight-hour shifts, five days per week, with overtime as needed.
• Participation in a seven-day on-call and weekend coverage rotation approximately every fifth or sixth week.
• Periodic use of computers, phones, Microsoft 365, Microsoft Teams, and virtual-assist technology.
• Periodic operation of power equipment.
PHYSICAL REQUIREMENTS:
• Frequent standing, walking, bending, stooping, pushing, and pulling.
• Frequent repetitive foot, leg, hand, arm, shoulder, and torso movements.
• Periodic sitting and desk-based computer work.
• Occasionally lift or move up to 50 pounds.
LOCATION:
Shreveport, LA
SCHEDULE:
Eight-hour shifts, five days per week, with overtime as needed, Monday through Friday.
Seven-day on-call and weekend coverage rotation approximately every fifth or sixth week.
COMPENSATION & BENEFITS:
How much do we pay (Base)?
$85,000-$100,000
Note that the pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.
We offer a reward and wellbeing package designed to support your life both inside and outside of work. Benefits may include:
• Medical, dental, and vision insurance
• Paid time off
• Discretionary annual bonus program
• Long-term incentive program
• 401(k) matching program
Travel Requirement:
Some travel may be required with this role, this is negotiable
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is not available for remote working
Skills:
Adaptability, Analytical Thinking, Coaching, Collaboration, Communication, Conflict Management, Control of Work, Control Room Operations, Cost-conscious decision-making, Crisis and emergency response management, Curiosity, Environment, Field Operations, Influencing, Knowledge Sharing, Listening, Plant preparation and reinstatement, Process safety hazard recognition, Production optimisation, Resilience, Self-Awareness, Working with contractors, Work Management
