Production Systems Engineer

Meta

$130K — $155K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, or relevant technical field, or equivalent practical experience required before joining.
  • 3+ years' experience in hardware/software domains like ASIC development, compute, AI-ML hardware, storage, or network technologies.
  • Knowledge of server, PC, or laptop architecture and components essential.
  • Experience in hardware fault management and error handling on hardware products is necessary.
  • Proficient in Python, C/C++, or similar languages in a Linux environment for system management and automation tasks.
  • Strong problem-solving skills with a flair for troubleshooting complex technical issues.
  • Experience coordinating with cross-functional teams for issue resolution is a must.

Responsibilities

  • Support end-to-end validation and deployment of advanced Compute and Storage hardware platforms in data centers.
  • Create experiments and tools to diagnose and remedy hardware, firmware, and software failures using telemetry and hands-on debugging.
  • Design and implement comprehensive system-level test plans for functional, stress, and performance tests.
  • Collaborate with vendors and manufacturers to address hardware and firmware issues identified during production.
  • Work with various internal and external teams to enhance Hardware Fault Management across server products.
  • Lead platform enablement, validation, tooling specification, and testing of customer workloads to identify issues.
  • Analyze production failure data to identify trends and coordinate corrective actions with teams and vendors.

Benefits

  • Health, dental, and vision insurance to support employee well-being.
  • Generous paid time off policy for work-life balance.
  • Access to ongoing learning and development programs to enhance skills.
  • Opportunity to work on cutting-edge technology with a dynamic team.
  • Inclusive company culture that values diversity and collaboration.
Full Job Description
Meta is seeking a highly skilled and experienced Systems/Hardware engineer to join our Release to Production (RTP) team. The RTP team is responsible for the end-to-end hardware lifecycle of all Meta servers, including prototyping, pre-production hands-on system validation, hardware debugging, and stress testing. As a Production Systems Engineer, you will work closely with various teams, including HW/SW co-design teams, hardware designers, networking teams, system manufacturers, component vendors, capacity engineering, production engineering, production services, and data center operations teams to enable new systems that will be deployed in our production data centers.

Responsibilities

Support end-to-end system validation, and deployment for cutting-edge Compute and Storage hardware platforms, including CPUs, flash, and data center processing units (DPUs) in data center environments
• Proactively create experiments and tooling to diagnose and root cause hardware, firmware, and software failures across compute, storage, and networking systems using telemetry, logs, and hands-on debugging
• Design and implement robust system-level test plans, including functional, stress, and performance tests
• Drive component vendors and system manufacturers to resolve hardware and firmware issues identified during production operations
• Interface with external vendors and internal teams to understand the system architecture and develop Hardware Fault Management for various server products
• Drive new platform enablement, hardware validation, tooling specification, and integration, customer workload testing, and experiment creation to detect and diagnose hardware/firmware/software health issues
• Leverage understanding of RAS (reliability, availability, serviceability) to improve error reporting and error handling mechanisms for better operation quality and cost/efficiency
• Analyze production failure data to identify systemic trends and drive corrective actions with internal teams and external vendors
• Create and maintain dashboards and data visualizations to surface hardware health signals and track remediation progress across the fleet
• Drive necessary discussions with external and internal teams on test specifications and methodologies to improve test quality continuously, both within Meta, and in the broader industry

Minimum Qualifications
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
• Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience
• 3+ years of work experience in one or more domains such as: ASIC development, compute, AI-ML hardware/software, storage, memory, network, server interconnect technologies, or similar
• Knowledge of architecture and components on one of the following products: server, PC, or laptop
• Development or debug experience in one or more areas: hardware fault management, error reporting, error handling on hardware products
• Experience with Python, C/C++ and/or similar languages, within a Linux environment, for server system management, automation, version control, CI/CD, or similar
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
• Experience communicating technical findings and coordinating with cross-functional teams such as hardware design, firmware, and vendor engineering to drive issue resolution
• Experience working in a matrix organization

Preferred Qualifications
• 5+ years of experience with a subset of one of the following domains: Compute Systems, Storage Systems, Accelerated Compute Systems/HPC, Kernel/Firmware Development and/or testing, Post Silicon Bringup
• Experience with x86 or ARM-based CPUs and their subsystems (e.g., memory, inter-chiplet communications, RAS/DFT, power management), SSDs, or DPUs/SmartNIC
• 3+ years of experience supporting ASIC development (silicon bringup, characterization)
• Familiarity with debugging tools for systems-on-chip (SoCs) - e.g. JTAG, GDB, DSTREAM, Trace32
• 2+ years of experience scripting automation in Python or equivalent
• Hands-on experience in troubleshooting problems at the system level, crossing across multiple components, as well as hardware/firmware/software boundaries. Hands-on experience in managing/debugging Linux servers
• Understanding of the hardware development process and how it pertains to test strategy. Experience authoring test plans for hardware systems or components
• Working/functional knowledge of common bus protocols such as I2C, SPI, USB, LPDDR, and/or PCIe

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