- Requisition ID: 5532
- Standard Title:
- Required Security Clearance: Top Secret/SCI
- Location: Bethesda, MD
- Work Type: On-Site
- Shift: First
- Referral Eligibility: Eligible
- U.S. Citizenship Required? Yes
- Sign-On Bonus:
Position SummaryBase-2 Solutions is seeking a TS/SCI-cleared Production Product Owner/Scrum Master to join a high-energy team responsible for production-environment maintenance, operational sustainment, and data-quality improvement in support of the DIA-NDOC (National Digital Exploitation and OSINT Center) DOMEX Technology Platform (DTP). This role is part of a 10-year program supporting the DOMEX Data Discovery Platform (D3P) Modernization effort, where you'll contribute to mission-critical capabilities alongside a collaborative, innovative, and growth-oriented team. The majority of work is performed on-site at the customer location in Bethesda, MD; a flexible schedule and occasional opportunities for remote work are available.
Essential Duties and Responsibilities- As the Product Owner, work closely with the Lead Systems Engineer, Release Train Engineer, and government leads to decompose high-priority requirements from the product roadmap into valuable, delivered solutions.
- Own and prioritize the team backlog, ensuring timely attention to incidents, defects, preventive maintenance, technical debt, data-quality remediation, security findings, and planned operational enhancements.
- Work closely with the team on the following key tasks:
- Own, maintain, and prioritize the Production Team backlog for production-environment sustainment, data-quality improvement, operational enhancements, and technical debt.
- Translate operational needs, incidents, stakeholder requests, and data-quality findings into clear epics, user stories, acceptance criteria, and sprint-ready work.
- Balance urgent production-support requirements with planned maintenance, preventive actions, security remediation, and long-term reliability improvements.
- Facilitate Production Team Agile ceremonies, including backlog refinement, sprint planning, daily scrums, sprint reviews, and retrospectives.
- Track production incidents, recurring defects, and root-cause corrective actions to ensure they are prioritized, assigned, and completed.
- Coordinate data-quality remediation activities, including issue intake, validation criteria, ownership, prioritization, status reporting, and closure verification.
- Identify and manage dependencies among the Production Team, application-development teams, Platform Team, CI/CD Team, infrastructure/OS team, database team, cybersecurity personnel, and data owners.
- Help remove impediments affecting Production, Platform, and CI/CD teams, escalating cross-team dependencies, decisions, resource constraints, and operational risks when necessary.
- Lead and facilitate SAFe ceremonies to include Sprint Planning and Sprint Reviews to include demos, Sprint Retrospective, and PI Planning.
- Coach teams on Agile and Scrum principles with the goal of continuous improvement.
Required Qualifications- You're enthusiastic, collaborative, and comfortable working with teammates across a range of technical backgrounds.
- Meet an applicable education and prior relevant experience pathway in the equivalency section.
- Experience managing and prioritizing a backlog that includes a mix of production incidents and operational defects, preventive maintenance and technical debt, environment changes and release-support activities, data-quality remediation and validation, monitoring, and vulnerability remediation.
- Experience with production operations and support processes, including incident management, problem management, root-cause analysis, change management, release coordination, service restoration, and post-incident corrective actions.
- Familiarity with data-quality management concepts, including data validation, completeness, accuracy, timeliness, consistency, reconciliation, defect tracking, and remediation workflows.
- Ability to translate operational needs into clear epics, features, user stories, acceptance criteria, priorities, and definitions of done.
- Experience facilitating Agile ceremonies, including backlog refinement, sprint planning, daily scrums, sprint reviews, retrospectives, and cross-team dependency discussions.
- Ability to coordinate effectively with developers, production support personnel, the Platform Team, the CI/CD Team, infrastructure teams, cybersecurity personnel, data owners, and mission stakeholders.
- Strong facilitation, prioritization, stakeholder management, written communication, and organizational skills.
Preferred Qualifications- Experience serving as a Scrum Master for multiple technical teams or a team-of-teams delivery structure.
- Familiarity with Kubernetes, Elastic, Redis, CI/CD tooling, GitOps, infrastructure automation, or cloud-native application operations.
- Experience with observability tools and practices, including dashboards, metrics, logs, alerting, service-level indicators, and service-level objectives.
- Experience with data-governance, data-quality, master-data, ETL/ELT, data reconciliation, or data lineage activities.
- Experience coordinating incident response, change advisory processes, release readiness, and operational readiness reviews.
- Product Owner and/or Scrum Master certification, such as CSPO, PSPO, CSM, PSM, SAFe Product Owner/Product Manager, SAFe Scrum Master, or equivalent demonstrated experience.
Required Education and Experience Equivalency- BS in Engineering, Computer Science, Systems Engineering, or related field with 12 or more years of prior relevant experience.
- Masters with 10 or more years of prior relevant experience.
Required Security Clearance- Active Top Secret/SCI
- Must obtain a CI polygraph after start; Top Secret/SCI required to start.
- U.S. citizenship is required
Pay & Benefit HighlightsCompensation- Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
- Employee referral bonuses up to $10,000 per hired referral.
- Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).
Health- 100% company-paid medical premiums for employees and eligible dependents.
- Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
- 100% company-paid dental premiums for employees and eligible dependents.
- 100% company-paid vision premiums for employees and eligible dependents.
Income Protection- 100% company-paid premiums for short-term disability.
- 100% company-paid premiums for long-term disability.
- 100% company-paid premiums for accidental death & dismemberment (AD&D).
- 100% company-paid premiums for life insurance up to $200,000.
Retirement- 401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
- 401(k) pre-tax and Roth options.
Leave- Up to 20 days of flexible paid time off (PTO).
- 11 paid floating holidays.
Work-Life Balance- Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).
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