5-7 years of experience in Agile methodologies, specifically as a Product Owner or Scrum Master.
Strong background in managing production operations and incident management processes.
Familiarity with data-quality management concepts and practices.
Proven ability to translate operational needs into actionable user stories and acceptance criteria.
Experience facilitating Agile ceremonies and coordinating cross-team dependencies.
Excellent communication, prioritization, and stakeholder management skills.
Active Top Secret/SCI security clearance required.
Responsibilities
Collaborate with engineering leads to break down high-priority requirements into deliverable solutions.
Prioritize and manage the team backlog, addressing incidents, defects, and operational enhancements.
Translate operational needs and stakeholder requests into clear epics and user stories.
Balance urgent production support with planned maintenance and long-term improvements.
Facilitate Agile ceremonies, ensuring effective team collaboration and continuous improvement.
Track production incidents and ensure timely resolution through root-cause analysis.
Coordinate data-quality remediation activities and manage dependencies across teams.
Benefits
100% company-paid medical, dental, and vision premiums for employees and eligible dependents.
401(k) plan with immediate vesting and a total contribution of 8%.
Up to 20 days of flexible paid time off (PTO) plus 11 paid floating holidays.
Flexible work schedules, including options for remote work and compressed work periods.
Employee referral bonuses up to $10,000 for successful hires.
Full Job Description
Requisition ID: 5532
Standard Title:
Required Security Clearance: Top Secret/SCI
Location: Bethesda, MD
Work Type: On-Site
Shift: First
Referral Eligibility: Eligible
U.S. Citizenship Required? Yes
Sign-On Bonus:
Position Summary
Base-2 Solutions is seeking a TS/SCI-cleared Production Product Owner/Scrum Master to join a high-energy team responsible for production-environment maintenance, operational sustainment, and data-quality improvement in support of the DIA-NDOC (National Digital Exploitation and OSINT Center) DOMEX Technology Platform (DTP). This role is part of a 10-year program supporting the DOMEX Data Discovery Platform (D3P) Modernization effort, where you'll contribute to mission-critical capabilities alongside a collaborative, innovative, and growth-oriented team. The majority of work is performed on-site at the customer location in Bethesda, MD; a flexible schedule and occasional opportunities for remote work are available. Essential Duties and Responsibilities
As the Product Owner, work closely with the Lead Systems Engineer, Release Train Engineer, and government leads to decompose high-priority requirements from the product roadmap into valuable, delivered solutions.
Own and prioritize the team backlog, ensuring timely attention to incidents, defects, preventive maintenance, technical debt, data-quality remediation, security findings, and planned operational enhancements.
Work closely with the team on the following key tasks:
Own, maintain, and prioritize the Production Team backlog for production-environment sustainment, data-quality improvement, operational enhancements, and technical debt.
Translate operational needs, incidents, stakeholder requests, and data-quality findings into clear epics, user stories, acceptance criteria, and sprint-ready work.
Balance urgent production-support requirements with planned maintenance, preventive actions, security remediation, and long-term reliability improvements.
Facilitate Production Team Agile ceremonies, including backlog refinement, sprint planning, daily scrums, sprint reviews, and retrospectives.
Track production incidents, recurring defects, and root-cause corrective actions to ensure they are prioritized, assigned, and completed.
Coordinate data-quality remediation activities, including issue intake, validation criteria, ownership, prioritization, status reporting, and closure verification.
Identify and manage dependencies among the Production Team, application-development teams, Platform Team, CI/CD Team, infrastructure/OS team, database team, cybersecurity personnel, and data owners.
Help remove impediments affecting Production, Platform, and CI/CD teams, escalating cross-team dependencies, decisions, resource constraints, and operational risks when necessary.
Lead and facilitate SAFe ceremonies to include Sprint Planning and Sprint Reviews to include demos, Sprint Retrospective, and PI Planning.
Coach teams on Agile and Scrum principles with the goal of continuous improvement.
Required Qualifications
You're enthusiastic, collaborative, and comfortable working with teammates across a range of technical backgrounds.
Meet an applicable education and prior relevant experience pathway in the equivalency section.
Experience managing and prioritizing a backlog that includes a mix of production incidents and operational defects, preventive maintenance and technical debt, environment changes and release-support activities, data-quality remediation and validation, monitoring, and vulnerability remediation.
Experience with production operations and support processes, including incident management, problem management, root-cause analysis, change management, release coordination, service restoration, and post-incident corrective actions.
Familiarity with data-quality management concepts, including data validation, completeness, accuracy, timeliness, consistency, reconciliation, defect tracking, and remediation workflows.
Ability to translate operational needs into clear epics, features, user stories, acceptance criteria, priorities, and definitions of done.
Experience facilitating Agile ceremonies, including backlog refinement, sprint planning, daily scrums, sprint reviews, retrospectives, and cross-team dependency discussions.
Ability to coordinate effectively with developers, production support personnel, the Platform Team, the CI/CD Team, infrastructure teams, cybersecurity personnel, data owners, and mission stakeholders.
Strong facilitation, prioritization, stakeholder management, written communication, and organizational skills.
Preferred Qualifications
Experience serving as a Scrum Master for multiple technical teams or a team-of-teams delivery structure.
Familiarity with Kubernetes, Elastic, Redis, CI/CD tooling, GitOps, infrastructure automation, or cloud-native application operations.
Experience with observability tools and practices, including dashboards, metrics, logs, alerting, service-level indicators, and service-level objectives.
Experience with data-governance, data-quality, master-data, ETL/ELT, data reconciliation, or data lineage activities.
