Position SummaryWe are seeking a proactive and experienced Production Manager to lead and support our pharmacy production team in a fast-paced, mission-driven environment. This role is responsible for the operational success of the production function-including staffing, quality, compliance, and performance management. You will play a hands-on role in day-to-day operations while also taking ownership of workflow optimization and team development.
If you're an experienced fulfillment professional with a passion for leadership and a drive to improve healthcare, we'd love to meet you.
Key ResponsibilitiesTeam Leadership & Development - Manage, coach, and develop a team of production associations including leads, ensuring clarity around roles, performance expectations, and growth paths.
Own scheduling, shift planning, and coverage to meet operational demands.
Foster a culture of accountability, collaboration, and continuous improvement. - Conduct regular performance check-ins, feedback sessions, and annual reviews.
Operational Oversight - Oversee daily prescription fulfillment operations with an emphasis on quality, safety, and efficiency.
- Support and troubleshoot workflow issues, making real-time decisions to meet daily metrics.
- Partner closely with pharmacists, pharmacy technicians, operations leadership, and cross-functional teams.
- Serve as the primary point of contact for production operations during inspections or audits.
Compliance & Quality Assurance - Ensure all operations comply with state and federal regulations, including DEA and Board of Pharmacy requirements.
- Lead regular audits of processes, documentation, and compliance.
- Monitor and escalate potential risks or process gaps.
Inventory & Supply Chain Management - Partner with inventory leads to oversee medication and supply levels.
- Track utilization trends and forecast needs based on volume and seasonal shifts.
- Ensure all medications are stored, handled, and disposed of per safety guidelines.
Strategic Projects & Partnership Support - Collaborate on key initiatives, such as expansion planning or partnership onboarding.
Identify and implement process improvements to scale operations and enhance service delivery.
Qualifications- High school diploma or equivalent (required);
- At least 3 years of experience in a high-volume production, warehouse, or logistics;
- 1+ year of leadership experience, ideally in a supervisory or training role
- Preferred Skills:
- Strong knowledge of pharmacy laws, standards, and compliance requirements
- Comfort working with pharmacy software, dispensing technology, and workflow systems
- Effective communicator, especially in times of change or under pressure
- Solutions-oriented with a mindset for process improvement
- Strong team player with a high level of empathy and accountability
Work Environment- Location: On-site
- Schedule: Full-time
- May require additional availability or flexibility for escalations.
- Regular meetings with your teams, departments, or leadership to ensure alignment.
Key Essential Functions- Must be able to stand for at least 8 hours at a day and up to 10 hours per day during peak periods.
- Must be able to lift up to 30-50 pounds.
- Must perform repetitive motions for an entire shift (bending, reaching, lifting, scanning labels, packing boxes).
- Must be able to work onsite for all scheduled shifts.
- Must be able to work in a warehouse environment with varying temperatures and moderate noise.
Employment ClassificationStatus: Full-time
FLSA: Exempt
Salary Description
$97,000-115,000/yr.
