Production CoordinatorStrohwig Industries, Inc. | Richfield, WIJob Type: Full-Time
Department: Operations
Shift: 1st Shift
Compensation: $38.00 - $45.00
We are looking for a highly organized, proactive
Production Coordinator to join our Operations team! This position plays an important role in keeping customer jobs moving through production, ensuring accurate communication between departments, and helping us meet customer delivery commitments.
In this role, you'll work closely with Production Control, Manufacturing, Engineering, Quality, Shipping, and Sales to monitor job progress, identify potential delays, and keep everyone informed.
We're looking for someone who takes ownership, follows through on commitments, and enjoys solving problems in a fast-paced manufacturing environment.
What You'll Do- Monitor active customer jobs throughout the manufacturing process, from production release through delivery and job closeout.
- Work closely with Production Control to track job progress against established schedules and identify potential delays or bottlenecks.
- Proactively follow up with Manufacturing, Quality, Engineering, and Purchasing to obtain accurate job status updates.
- Serve as a primary communication link between Production Control and Sales regarding customer orders, production progress, and delivery expectations.
- Communicate directly with customers, as authorized, regarding job status, delivery dates, and production updates.
- Identify potential scheduling conflicts, material shortages, quality concerns, or other issues that could impact customer commitments.
- Escalate production delays and scheduling concerns to the Production Control Manager and assist with coordinating solutions.
- Coordinate with Purchasing, outside processing suppliers, and Shipping to monitor material availability, outsourced operations, and shipment requirements.
- Maintain accurate job information, schedule updates, and customer communications within the company's ERP system.
- Help expedite critical jobs and customer priorities as directed.
- Identify opportunities to improve communication, job tracking, and coordination between departments.
- Follow established company procedures and maintain confidentiality of customer and proprietary manufacturing information.
What We're Looking ForMinimum Qualifications- Previous experience working with ERP systems in a manufacturing or production environment.
- Proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word.
- Strong organizational skills with the ability to manage multiple jobs, priorities, and deadlines simultaneously.
- Excellent written and verbal communication skills.
- Strong attention to detail and commitment to maintaining accurate information.
- Ability to proactively identify problems, follow up on outstanding issues, and communicate concerns.
- Strong problem-solving skills and ability to work effectively with multiple departments.
- Ability to adapt to changing priorities in a fast-paced manufacturing environment.
- Dependable, self-motivated, and accountable for completing assigned responsibilities.
Preferred Qualifications- Previous experience in production coordination, production control, manufacturing administration, or customer order management.
- Experience working in contract manufacturing, CNC machining, metalworking, or another industrial manufacturing environment.
- Familiarity with manufacturing processes, production schedules, and job tracking.
- Experience using Made2Manage ERP software.
- Experience coordinating customer orders, delivery schedules, and production-related communications.
- Ability to understand manufacturing documentation, including job travelers, purchase orders, engineering drawings, and customer specifications.
- Experience working directly with customers to provide order updates and resolve delivery-related concerns.
BenefitsWe believe great employees deserve great benefits.
- Medical & Vision Insurance
- Company-Paid Dental Insurance
- Company-Paid Long-Term Disability Insurance
- Company-Paid Life & AD&D Insurance
- Supplemental Insurance Plans Available
- 401(k) with Company Match
- Paid Time Off (PTO)
- Unpaid Excused Absences
- Company-Paid Uniforms
- Training & Apprenticeship Opportunities
- Safety Shoe & Glasses Reimbursement Program
- Gym Membership Reimbursement Program
Ready to Join Our Team? Apply Today!If you're organized, proactive, and enjoy keeping people and projects moving in the right direction, we'd love to have you join the Strohwig team. Apply today!
