SAIC

Product Support Analyst/Tech Writer

SAIC$120K — $160K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 10+ years of experience; or Master's and 8+ years; or PhD/JD and 5+ years; experience can substitute for a degree.
  • Proficiency in using Adobe FrameMaker for technical writing.
  • Experience in managing multiple modernization projects concurrently.
  • Strong communication skills for interpreting operational requirements into actionable solutions.
  • Familiarity with network operations and system sustainment in mission-critical environments.
  • Active secret security clearance required.

Responsibilities

  • Write, edit, and maintain user documentation per MIL-STD and MIL-PRF standards.
  • Update technical data for Technical Orders, Work Unit Codes, and engineering documents.
  • Manage and maintain technical data in Windchill and associated systems.
  • Transcribe complex engineering data into clear guidelines for users.
  • Conduct peer reviews and coordinate validation with stakeholders.

Benefits

  • Ongoing application acceptance with no deadline for submissions.
  • Opportunity to work on cutting-edge space modernization projects.
  • Engagement in a mission-oriented environment with national importance.
Full Job Description
Job Description

Description

SAIC seeks an experienced and energetic Principal Product Support Analyst / Technical Writer to directly support the modernization of the space launch ranges, meeting mission requirements, providing range capabilities, and supporting the Assured Access to Space (AATS) mission. The overarching purpose of the program is to perform system modernization and digital transformation projects that will enable the acceleration of the space launch cadence to enable the Spaceport of the future. This position is located in Santa Maria, CA.

Job Responsibilities:
• Write, edit, and maintain user guides, Technical Orders and Contractor Furnished Equipment Notice (CFEN), following MIL-STD and MIL-PRF requirements.
• Conduct technical data updates for Technical Orders (TOs), Work Unit Codes (WUCs), engineering drawings, and other controlled documents.
• Generate, upload, and maintain technical data using Windchill and related data management systems.
• Experience with product structures, engineering documentation, and sustainment engineering activities.
• Translate complex engineering data into clear, concise instructions for operational personnel.
• Coordinate peer reviews and validation/verification events with stakeholders

Qualifications
  • Bachelor's and ten (10) years or more of related experience; master's and eight (8) years or more experience; PhD or JD and five (5) years or more experience. Experience will be considered in lieu of a degree.
  • Experience Working in Adobe FrameMaker.
  • Experience delivering multiple simultaneous modernization initiatives.
  • Demonstrated proficiency in communicating with customers to fully understand operational requirements; and in translating those requirements into project plans and performance measures.
  • Familiarity with mission-critical, data network operations, maintenance, and sustainment.
  • Must have secret clearance

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ

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