5+ years in Quality, Process, or similar engineering role
Strong understanding of mechanical and electrical engineering fundamentals
Expert in statistical analysis tools (e.g., GR&R, SPC, Cpk)
Experience managing a team, providing coaching and feedback
Excellent written and oral communication skills in technical contexts
Proficient in business software tools (e.g., Microsoft Office, JIRA)
Responsibilities
Lead and direct Quality team members including IQC, IPQC, and Quality Engineers
Document bugs and drive the issue resolution process
Consolidate issues into dashboards for leadership updates
Develop product quality plans and assess adherence at contract manufacturers
Audit CM team PPAP for component validation
Monitor production assembly & RMA line yields and issues
Establish Outgoing Quality Control and Customer Audit Processes
Benefits
Opportunities for professional development in cutting-edge robotics
Direct involvement in a mission to improve humanity's interaction with technology
Collaborative work environment with cross-functional teams
Positional autonomy with opportunities for creative thinking
Opportunity to travel internationally up to 20% of the time
Full Job Description
JOB SUMMARY
We are looking for a PQM (Product Quality Manager) with experience in highly complex technical projects. The PQM function at Apptronik drives high product quality standards by documenting issues & driving cross functional teams for corrective action. In this role you will oversee the Quality Team and drive the documentation of issues encountered during builds as well as during system level development testing, engaging with the HW design, OPS, and SW teams to attain resolution. As our products mature from internally built prototypes to mass production, you will also oversee defining product quality plans at contract manufacturers and auditing adherence.
ESSENTIAL DUTIES AND RESPONSIBILITIES or KEY ACCOUNTABILITIES
Ability to lead and direct Quality team members (IQC, IPQC and Quality Engineers)
Self motivated & proactive, demonstrating creative and critical thinking capabilities
Champion of the bug/issue resolution process, documenting bugs, aligning stakeholders and driving corrective action (RC/CA)
Consolidate issues into dashboards and other visual tools to drive team action & update leadership on top issues
Develop Product quality plans and assess CM adherence
Audit CM team PPAP for component validation
Monitor factory yields/issues on production assembly & RMA lines
Establish Outgoing Quality Control procedures and Customer Audit Processes