In this role, you will help shape how product ideas move from insight to delivery, working closely with cross-functional partners to turn customer needs and business priorities into meaningful outcomes. You'll play a central role in keeping teams aligned, maintaining momentum, and ensuring the product roadmap reflects real user needs and measurable impact.
Responsibilities- Own and continuously groom the product backlog for your area(s), writing clear user stories and acceptance criteria
- Partner with engineering and design in sprint planning, stand-ups, and retros to keep delivery on track
- Translate customer feedback, data, and stakeholder input into prioritized requirements
- Define and track success metrics for shipped features; iterate based on results
- Act as the primary point of contact for your product area - answering questions, unblocking the team, and making prioritization calls
- Communicate roadmap, tradeoffs, and status clearly to stakeholders and leadership
- Collaborate with customer-facing teams (sales, support, CS) to surface and incorporate real customer needs
- Partner with customer voice and GTM efforts. Feed structured, validated requirements back from customer feedback.
RequirementsWhat We're Looking For- 3+ years of experience as a Product Owner, Business Analyst, or similar role in an agile software environment
- Experience in healthcare, healthcare SaaS, or patient-facing workflow products
- Strong ability to write clear, testable user stories and manage a backlog
- Comfort balancing competing priorities and making tradeoff decisions with incomplete information
- Excellent written and verbal communication skills across technical and non-technical audiences
- Experience working directly with engineering teams in Scrum/Kanban workflows
- Familiarity with product management tools such as Jira, Linear, or similar
- Experience working closely with leadership and communicating roadmap, tradeoffs, and status clearly
- Hands-on collaboration with customer-facing teams such as sales, support, or customer success
- Eligible to work in the United States
Nice to Have- Experience with voice AI, conversational AI, or NLP-driven products.
- Familiarity with healthcare compliance frameworks such as NIST 800-53 and SOC 2 Type II as they intersect with product requirements.
- CSPO or similar certification a plus, not required
Benefits- Top-tier health coverage: medical, dental & vision
- 401(k)
- Paid time off + holidays, and paid parental leave
