PRODUCT OWNER, INFOR CLOUDSUITE

Summary:

The ERP Product Owner, Infor CloudSuite is the primary liaison between the business functional areas (P2P, R2R, Q2C, PTD) and the IT operations team. You are the "voice of the user," responsible for prioritizing the product backlog to deliver maximum business value while ensuring the solution adheres to a "clean core" strategy. You will play a critical role in transforming manufacturing and operational procedures from manual processes and manual data entry to an AI- and automation-enabled organization. A successful candidate will have a technical background with Infor LN and Infor CloudSuite modules but has professional interest and demonstrated experience in partnering with non-IT business stakeholders to identify and enable strategic uses of these products.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Backlog Management & Prioritization

• Business Value Realization: Act as the primary authority on prioritizing ERP developments based on their ability to deliver measurable business value.
• Roadmap Alignment: Coordinate with business representatives and communicate the ERP vision and strategy across the organization, ensuring alignment with the enterprise AI and industrial automation roadmap. Use influencing skills to land key decisions with senior leaders and key business stakeholders. Provide backlog prioritization and guidance to the ERP support team.
• Requirement Translation: Work with business analysts and non-IT business stakeholders to analyze requirements and translate them into functional and technical specifications that improve productivity.

2. Solution Design & User Experience

• UX Advocacy: Ensure ERP adoption delivers a superior user experience (UX) to drive employee satisfaction and business productivity. Identify opportunities for AI to supplement or eliminate manual processes both in and outside the ERP.
• Clean Core Adherence: Champion the use of standard ERP functionality over customizations to minimize technical debt and ensure long-term scalability.
• Integration Oversight: Validate that cross-system business processes function efficiently within the broader architectural landscape.

3. Data Integrity & Innovation

• Master Data Collaboration: Partner with master data owners to ensure the data strategy supports AI enablement and that data governance practices enforce accurate, complete, and compliant data.
• Intelligent Automation: Evaluate and integrate generative AI use cases (e.g., cognitive copilots) to automate administrative tasks responsibly. Advocate for the company in influencing and steering Infor's product managers on AI development opportunities within their ecosystem.
• Compliance: Ensure the ERP footprint supports SOX-like compliance controls and any regulatory requirements, including sustainability data (ESG) and data sovereignty standards.

Supervisory Responsibilities:

This job has no direct supervisory responsibilities

Education/Experience/Skills:

• Bachelor's degree in the computer information field required, 6-8 years of progressive technical experience with the Infor LN and Infor CloudSuite platform; combination of education, certifications and experience may also be considered
• Mandatory experience participating in architecture and technical decision-making for mid- to large-scale SaaS ERP transformations
• Proven background working on functional requirements with non-IT business users in cross-functional environments, with a heavy preference for experience in a manufacturing environment
• Exposure to Informatica Master Data Management (MDM) is preferable
• Experience in ERP business process analysis (e.g., Manufacturing, Supply Chain, Finance, Procurement) and mapping business functional needs to Infor capabilities and software-based solutions
• Ability to translate complex business needs into future-looking technology roadmaps

Physical Demands:

The physical demands described here are representative of those required to successfully perform the essential functions of this position. The employee must occasionally lift and/or move up to 25 pounds and is expected to use proper lifting techniques at all times. Specific vision abilities required for this role include close vision. While performing the duties of this job, the employee is frequently required to sit. The employee may occasionally be required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

Travel Requirements:

The travel required for this position is less than 10%.

Work Environment:

The work environment characteristics described are representative of those encountered while performing the essential functions of this position. Individuals are required to wear appropriate personal protective equipment (PPE) at designated times and in specified environments in accordance with established safety program requirements. The noise level in the work environment is typically moderate. While performing job duties, individuals may occasionally be exposed to moving mechanical parts.