Are you interested in joining a fast-paced team that provides opportunities to travel, build your network across the business, and advance your career? An exciting opportunity for a
Product Owner - Customer Order Management/Execution is available within the Digital Transformation program as we deploy SAP across North American plants.
The primary responsibility of this position is to enable a successful business transformation in Order Execution as we transition from legacy systems to the future-state SAP solution. You will apply an agile mindset and a continuous-improvement focus to deliver value to Global Supply Chain. Working closely with business stakeholders and cross-functional teams, you will help ensure the deployed solution supports end-to-end order operations and meets business needs.
What will you do?- Own and drive the implementation of Order Execution and back-office Order Management/Customer Service solutions.
- Partner with supply chain and customer service stakeholders to translate business requirements into a clear, prioritized solution backlog.
- Identify and address impediments and dependencies, and proactively resolve or mitigate delivery risks.
- Drive Order Execution process standardization across manufacturing sites.
- Define, prioritize, and align the product backlog with the overall product roadmap and business outcomes.
- Prioritize scope and delivery activities to support go-live commitments.
- Communicate project status, key decisions, risks, and business process changes to the appropriate stakeholders.
- Provide direction and business context to the project and scrum teams.
- Participate in program ceremonies, including Program Increment Planning and backlog refinement.
- Facilitate product feature demonstrations and validation sessions with key stakeholders.
- Balance scope, value, quality, and schedule to meet program expectations.
- Collaborate with deployment sites to develop readiness and change-management plans.
- Validate delivered solutions against approved requirements and user/stakeholder expectations.
- Drive the definition of end-to-end integration test scenarios and acceptance criteria for relevant releases.
Position Requirment:- Work effectively under tight deadlines and competing priorities, making timely decisions in a fast-paced environment.
- Willingness to work across time zones and, when required by critical project milestones, outside standard business hours.
- Ability to work independently and take ownership in a dynamic environment.
- Ability to manage work and collaborate effectively in a remote environment.
What's in it for me?- Knowledge of back-office order management, customer service operations, and business processes across plants.
- Knowledge of end-to-end Order Execution processes, including order entry, validation, confirmation, fulfillment, delivery, and billing integration.
- Experience with SAP order-to-cash processes and the integration of sales orders with supply chain, logistics, and finance.
- Experience with ETO, CTO, and MTO order flows.
- Strong data analysis and problem-solving skills.
- Strong change-management and stakeholder communication skills.
- Demonstrated history of delivering results.
- Leadership and team-management skills.
- Ability to manage multiple priorities and balance workload effectively.
- Strong listening, negotiation, decision-making, and problem-solving skills.
- Aptitude for learning and working with new IT systems.
- Ability to collaborate effectively in a multicultural environment.
- Bachelor's degree in Supply Chain, Business Administration, or a related field.
- Three to five years of experience in order management, order execution, or plant customer service.
Bring your expertise to a team that values innovation and execution - apply today!
