About the roleNominal's Product organization needs a clear, measurable cadence for planning, outcome reviews, customer insights, launches, and cross-functional decisions.
Product Operations builds, runs, and improves that operating system across Engineering, Product, and Design (EPD) and the teams it works with, including Mission and GTM. The work makes every PM more effective by making customer evidence, priorities, outcomes, and decisions easier to act on.
This role is ideal for an operator who has built and run operating rhythms across several teams with little oversight, and who decides which process problems to fix first. It is a hands-on individual contributor role and does not manage people initially. Over time, the scope can grow to include running analytics for the Product organization and shaping how EPD operates as a whole.
What you'll do- Define and run how Product plans, prioritizes, and reviews work across EPD, with portfolio visibility that leaders can act on.
- Lead operating rhythms with Mission, GTM, and other teams outside EPD so handoffs and decisions run consistently.
- Run the release process from initiation through launch, including sales training and enablement with GTM, so teams are ready when a release ships.
- Put the PM Handbook, Outcome Briefs, journey dashboards, and decision records into practice without adding unnecessary process, and measure how well each is adopted.
- Define product metrics, instrumentation requirements, and executive reporting in partnership with Analytics and Engineering.
- Make customer research, feedback, and past decisions easy for every team to find and reuse.
- Automate friction-heavy workflows with AI, partnering with Knowledge Systems and internal tooling teams.
We're looking for someone with- Experience building or running a product operations or engineering operations function at a technology company with several product and engineering teams to coordinate.
- A track record of designing operating rhythms, such as planning, reviews, or launches, that more than one team adopted.
- Prior ownership of a launch or release from initiation through sales or customer enablement, across Product, Engineering, and go-to-market teams.
- Depth in product analytics, shown by metric definitions or executive reports you built with Analytics or Engineering.
- Hands-on fluency in workflow automation or AI-assisted tooling, with an operational workflow you automated yourself rather than handed to an engineering team.
Skills that supercharge us- A background in infrastructure, developer platform, or enterprise software products.
- A track record of moving a product team from output measures, such as features shipped, to outcome-based metrics.
- Hands-on use of a BI tool, such as Looker, Mode, or Tableau, to build dashboards that executives or product leaders relied on.
- Experience leading or building an analytics function, including metric definitions.
Benefits/Perks- 100% covered health, dental, and vision insurance (for you and your family)
- Unlimited paid vacation
- 12 weeks parental leave
- Fertility and family planning ($15,000 lifetime)
- Lunch provided daily
- Wellness stipend ($100/month)
- $500/year hardware sensor stipend
- Learning and development stipend
- 401(k)
- Employee-friendly equity terms
- In-office 5 days per week
CompensationThe base pay range for this role is $183,000 - $215,000 per year.
