Brown Brothers Harriman is currently recruiting a
Product Operations and Administration Manager to join their Product Group within the Investor Services business. This is a unique opportunity to serve as an advisor and operational leader at the center of a global Product function, helping drive execution, governance, financial performance, and organizational effectiveness.
In this role, you will oversee a broad portfolio that spans financial management, executive reporting, strategic planning, risk and control governance, operational excellence, and cross-functional program execution. The role works closely with leaders across Product, Technology, Finance, Risk, Compliance, Internal Audit, Operations, and Human Resources to enable informed decision-making, ensure strong governance, and deliver on key strategic priorities.
Key responsibilities:- Lead financial management and planning, including budgeting, forecasting, expense oversight, financial analysis, and executive reporting.
- Develop executive-level KPI dashboards and management reporting, providing actionable insights to support strategic decision-making.
- Drive cross-functional initiatives and strategic programs, coordinating execution across Product, Technology, Operations, Finance, Risk, and Compliance teams.
- Oversee governance, risk, and control activities, including audit management, regulatory commitments, RCSA coordination, and remediation tracking.
- Manage business operations and organizational effectiveness, including vendor management, onboarding, business continuity planning, process improvement, and operational controls.
- Serve as a key liaison to senior stakeholders, partnering with Finance, Internal Audit, Compliance, Legal, Risk Management, and HR to ensure alignment and effective execution of business priorities.
- Support Product leadership on talent and organizational initiatives, including workforce planning, talent reviews, promotion processes, leadership meetings, and employee development programs.
- Champion continuous improvement and operational excellence, leveraging data, reporting, automation, and best practices to enhance organizational performance and scalability.
- Drive innovation and identify opportunities to leverage analytics, automation, AI, and emerging technologies to improve decision-making, reporting, and organizational effectiveness.
Knowledge and skills• 7+ years of experience in business management, business operations, program management, finance, consulting, risk management, or a related discipline.
• Proven experience within financial services, banking, wealth management, insurance, payments, or fintech environments.
• Demonstrated ability to partner with executive leadership teams and successfully lead cross-functional initiatives.
• Strong background in budgeting, financial planning, executive reporting, and KPI dashboard development.
• Experience working with governance, risk, compliance, internal audit, and control functions in a regulated environment.
Salary Range $130,000-$180,000 + annual target bonus
BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.
