Qualifications

• 5-7 years of B2B SaaS experience, particularly within growth stage startups.
• Strong passion for product and resolving customer issues.
• Proven ability to take ownership of multiple projects and product lines.
• Exceptional organizational skills; a self-identified 'list maker'.
• Local Chicago resident.

Responsibilities

• Engage directly with customers to pinpoint and resolve their challenges.
• Develop scalable solutions to address customer needs across the ecosystem.
• Collaborate with cross-functional teams including Design, Engineering, and Marketing to create effective products.
• Oversee project progress, assist engineers, and ensure timelines are adhered to.
• Document product features effectively for alignment across various teams and stakeholders.
• Manage release schedules to ensure all teams are prepared for new functionalities.
• Build both external and internal products as required.
• Conduct quality assurance through user-testing and feature verification.

Benefits

• Competitive compensation package.
• Comprehensive medical, dental, and vision insurance.
• Stock options available.
• Significant role with ample opportunity for professional growth.
• Convenient office location in Chicago, near the Willis Tower.