4+ years of product management experience, ideally in enterprise SaaS.
Proven ability to engage with customers and translate complex issues into actionable products.
Strong skills in breaking down intricate workflows into well-defined product opportunities.
Comfort with engineering collaboration and a solid grasp of software development concepts.
Passion for building in an AI-first ecosystem, emphasizing experimentation and learning.
Responsibilities
Engage directly with enterprise customers to understand their workflows and identify opportunities for AI-enhanced solutions.
Transform vague inputs from customer interactions and data into detailed product requirements and roadmaps.
Lead features from inception through to launch, ensuring thorough attention to problem-solving and solution design.
Work closely with engineering and design teams to create scalable, customer-centric solutions.
Utilize customer feedback and usage metrics to iteratively enhance product features, balancing speed with reliability.
Benefits
Direct access to enterprise customers and impactful problems to solve.
A dynamic working environment with rapid production cycles.
Close collaboration with seasoned engineering and design teams.
Focus on tangible product execution and continuous improvement.
Full Job Description
We're looking for a hands-on Product Manager who excels at working directly with enterprise customers and turning messy, real-world problems into shipped product. You'll spend time in the field with customers, deeply understand how IT, support, and operations teams actually work, and transform ambiguous needs into clear product direction. Partnering closely with engineering and design, you'll lead the delivery of AI-powered features at scale, across large, enterprise organizations.
What You'll Do
Work directly with enterprise customers to observe real workflows, uncover friction and failure points, and identify opportunities where AI can meaningfully improve outcomes.
Take ambiguous, imperfect inputs - customer conversations, operational data, edge cases - and synthesize them into clear product requirements, PRDs, and prioritized roadmaps.
Own features end-to-end, from problem definition and solution design through build, launch, and iteration.
Collaborate tightly with engineering and design to ensure solutions are practical, scalable, and grounded in how customers actually operate.
Use customer feedback, product usage, and operational metrics to continuously refine and improve shipped features, balancing speed with quality and reliability.
What We're Looking For Core Requirements
Proven ability to work directly with customers and turn messy, real-world problems into shipped product.
4+ years of product management experience, ideally in enterprise SaaS.
Strong instincts for breaking down complex workflows into solvable, well-scoped product opportunities.
Comfort working closely with engineers, with a solid understanding of software development concepts and tradeoffs.
Excitement about building in an AI-first environment where experimentation, iteration, and learning are core to how products are built.
Nice to Have
Experience building AI-powered, automation-heavy, or data-driven products.
Familiarity with APIs, distributed systems, and enterprise integrations.
Exposure to enterprise deployment, security, compliance, or onboarding challenges.
Startup or high-growth experience where shipping matters more than perfection.
Why This Role
Direct, ongoing access to enterprise customers and ownership over meaningful, high-impact problems.
A fast-moving, AI-native environment where you can go from idea to production quickly.
Close collaboration with experienced engineering and design partners who value strong product judgment.
A role centered on real execution-shipping product, learning from customers, and making tangible improvements every week.
The reasonably estimated yearly salary for this role at is: $175,000-$250,000 USD
About Runway
Runway is a fashion brand that specializes in women's clothing and accessories. The company offers a range of products, including dresses, tops, skirts, and handbags, that are designed to be both stylish and affordable. Runway's products are sold online and in select retail stores across the United States. The company was founded in 2015 and is based in New York, New York.
