ROLE AT A GLANCEPlanning Horizon 24-month operational plan; input to Segment Manager's 3-5 yr strategy
P&L Ownership Full gross margin accountability for assigned product line(s)
Location Marlborough, Massachusetts; Up to 20% travel required - customer sites, fab visits, trade conferences both domestic and international
Key Interfaces Sales, Finance, Supply Chain, Manufacturing & Engineering, Quality, R&D, Procurement; Local Regulatory
POSITION SUMMARY The
Product Manager (PM) is owner and the operational engine of the assigned product line - accountable for portfolio P&L performance and is expected to set the standard for product excellence across business planning and commercial outcomes.
This role is a high-visibility, cross-functional role and the critical bridge between the customer's fab floor or formulation lab and the company's product portfolio.
The PM owns the 'now': ensuring the right product is available at the right quality, positioned correctly, and delivering planned margin - while feeding market intelligence back to the Segment Marketing Manager (SM) to continuously sharpen the long-term strategy.
KEY RESPONSIBILITIES Product Line P&L & Commercial Execution Core accountability - This is what the PM is ultimately measured on.
- Own gross margin, volume, and revenue targets for the assigned product line on a 12-month rolling basis.
- Manage product line profit analysis and lead cross-functional teams to deliver portfolio profitability improvement
- Execute the annual commercial plan (pricing, volume mix, customer targets) within the strategic framework set by the SM.
- Manage price realization - implement approved price changes, negotiate deviations with Sales within authorized bands, and track margin waterfall monthly.
- Conduct monthly portfolio health reviews: identify margin erosion, volume shortfalls, and at-risk accounts; escalate with recovery plans.
- Drive portfolio optimization program - flag slow-moving, low-margin items to SM for rationalization decisions; execute approved phase-outs cleanly.
- Lead long-tail product conversion to Make-to-Order (MTO) or MoQ increase - identify SKUs with low, irregular, or unpredictable demand that are candidates for MTO; build the business case; communicate change to customers with adequate notice and manage the transition with Supply Chain and Sales.
Product Lifecycle Management (Current Portfolio) PM manages in-life products; SM decides the lifecycle investment trajectory.
- Maintain full product knowledge across specifications, applications, regulatory status, supply chain constraints, and competitive positioning.
- Track product performance KPIs - yield, quality complaints, delivery reliability, customer satisfaction - and coordinate corrective action with operations and QA.
- Manage product transitions & change notifications: formulation updates, process & specification changes, supplier qualification changes - ensuring customers are communicated with and approvals are secured.
- Manage packaging changes, and raw material substitutions with minimal customer disruption.
- Determine and prioritize business needs for Continuous improvement/ Product consolidation/ Product rationalization and obsolescence
New Product Launch Execution PM executes New Product Develop(NPD) projects initiated and resourced by SM; owns delivery and commercial uptake.
- Manage and support SM on assigned NPD projects through Stage-Gate phases (development completion to commercial launch to post-launch review);
- Support SM on the local commercial launch plan: target accounts, trial schedule, launch pricing, volume ramp forecast, and first-year revenue target.
- Coordinate supply readiness with operations: ensure raw material qualification, scale-up batches, QC release protocols, and packaging availability are in place ahead of commercial shipment.
- Develop and maintain product launch collateral: technical data sheets, application notes, competitive battle cards, and sales training materials.
- Track post-launch performance against Year 1 targets: present 90-day and 6-month review to SM and Litho leadership team.
Demand Planning, Quality & Supply Coordination - Provide and validate product-line forecasts (revenue, volume, market share) to support:
- Demand and supply planning
- Asset utilization
- Manufacturing footprint optimization
- Resource/investment decisions impacting supply, working capital, and CAPEX
- Coordinate supply constraints and allocation decisions with Supply Chain and SM; communicate customer impact promptly.
- Ensure manufacturing sites have sufficient capacity and capability to meet short- and mid-term customer needs (volume and product mix)
- Act as the primary interface with account teams and customers during supply continuity events and quality excursions
- Ensure quality priorities align with product strategy, including BCP and second-source considerations.
QUALIFICATIONS & EXPERIENCE Education (Minimum) B.Sc. in Chemistry, Chemical Engineering, Materials Science, or related field
Education (Preferred) MBA preferred; dual technical + business qualification highly valued
Work Experience Minimum of 5+ years in product management, applications engineering, or technical marketing in chemicals or adjacent industries
Industry Knowledge Deep familiarity with specialty, advanced, or industrial chemicals markets and B2B customer dynamics
Commercial Skills Demonstrated product P&L ownership, pricing strategy, and margin management experience
Financial acumen Data-driven decision-making and financial analysis capability; Identify assumptions and build business cases
Technical Depth Ability to read formulation data, interpret lab reports, and credible with R&D and customer engineers
Digital Proficiency CRM (Salesforce), ERP (SAP), Power BI or equivalent analytics tools
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