Job Summary

We9re looking for a Senior Product Manager to develop new capabilities and improve existing offerings across our core product portfolio. This role connects customer needs, business priorities, technology, and operational requirements to deliver products that improve the customer experience, drive revenue growth, and increase operational efficiency.

This role will report to the Director of Core Product and own the strategy, roadmap, and performance of an assigned product area. With a high degree of autonomy, you will develop a three-year vision aligned with the broader portfolio strategy, create annual roadmaps, and work with engineering and business partners to deliver them. You will collaborate across product, design, engineering, operations, marketing, sales, customer experience, finance, and analytics. Success requires excellent written and oral communication, strong analytical skills, sound business judgment, and the ability to influence cross-functional teams. You should be comfortable understanding technical complexity, contributing to engineering discussions, and balancing customer value, business impact, and operational feasibility.

We9re excited about the future of moving, and if you9re passionate about delighting customers in a rapidly evolving space, this role is for you!

A Day in The Life

Here at PODS, our product teams work closely with engineering, design, and business partners to solve customer problems and deliver measurable results. You will turn a long-term vision into prioritized initiatives, clear requirements, and actionable user stories, working in an Agile environment to deliver improvements iteratively. You will use data, customer research, market insights, and frontline feedback to identify opportunities and test assumptions. Day to day, you will align stakeholders, make tradeoffs, manage dependencies, and support product launches and operational readiness. We learn rapidly by testing new experiences, measuring their impact, and incorporating those learnings into the roadmap. If you enjoy taking ownership of complex problems and working across teams to improve the customer experience, this role may be a great fit for you.

Responsibilities
 Own the vision, strategy, and roadmap for an assigned product area within PODS9 core product portfolio, prioritizing opportunities based on customer needs, business value, and operational impact
 Use customer research, data analysis, market insights, and stakeholder feedback to identify problems, assess opportunities, and develop business cases and product recommendations
 Lead end-to-end product delivery with engineering, design, and business partners, translating priorities into clear requirements, user stories, and acceptance criteria while managing dependencies and tradeoffs
 Align cross-functional stakeholders on product priorities, launch plans, and operational readiness; communicate progress, risks, and decisions to the Director of Core Product and other leaders
 Define and own success metrics for customer adoption, satisfaction, financial results, and operational performance; design experiments, evaluate results, and continuously improve products after launch

Basic Qualifications

- Bachelor9s degree

- 7+ years of product or program management, product marketing, or technology experience

- 5+ years of technical product or program management experience

- Comfort with SQL and data analysis

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience in building customer-facing products utilizing a multi-year roadmap

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Demonstrated ability to deliver with complete independence in situations where product strategy is not yet defined

- Experience with end-to-end product delivery

- Experience working directly with Engineers on product enhancements

Preferred Qualifications

- Bachelor9s or Master9s degree in business, technology, engineering, economics, or a related field

- Experience building and scaling consumer-facing products, services, or enterprise capabilities

- Entrepreneurial and inventive spirit with a track record for delivering results in fast-moving and demanding environments

- Experience in project management methodologies, business analysis, or process improvement

- Experience in logistics, transportation, retail, technology, or service-based industries