Platform.sh

Product Manager

Platform.sh$110K — $130K *
US-AnywhereRemote in Canada
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of product management experience focused on developer platforms or cloud infrastructure.
  • Technical understanding of building and deploying cloud applications and working with infrastructure engineers.
  • Proficiency in one or more programming languages such as Python, JavaScript, or Ruby.
  • Experience with CI/CD workflows and container technologies like Docker.
  • Familiarity with AI tools and a realistic perspective on their limitations.
  • Insight into autonomous agent architecture and workflows in software engineering.
  • Ability to navigate ambiguity and create clear strategies.

Responsibilities

  • Own the strategy, roadmap, and priorities for a key area of Upsun Cloud.
  • Synthesize inputs to create clear problem statements and validate assumptions.
  • Collaborate with teams to explore solutions and make informed decisions.
  • Release updates in small increments and learn rapidly from them.
  • Work with engineering to ensure platform features are reliable and developer-friendly.
  • Design for both human users and AI agents to enhance usability.
  • Regularly connect with customers to advocate for their needs and track success metrics.

Benefits

  • Flexible Paid Time Off (PTO)
  • Comprehensive healthcare coverage in multiple countries
  • Company stock options
  • Dedicated professional development budget
  • Office equipment and wellness budgets
  • Annual team gatherings and an inclusive parental leave
  • Internet reimbursement and remote work travel program
Full Job Description
Impact of a Product Manager

As a Product Manager at Upsun, you own a significant area of Upsun Cloud, our cloud application platform, and the outcomes it delivers for the developers who build on it. The team you join owns the platform's foundations: the API, the runtime, environments, and the reliability every application running on Upsun depends on. And because Upsun is the cloud application platform humans and robots love, much of what you build will be used by AI agents as much as by people.

This is a hands-on, technically rich role that bridges product strategy and deep infrastructure understanding. You own the strategy and the roadmap for your area, working closely with engineering to define platform behavior, build scalable abstractions, and shape workflows that empower modern development teams. Throughout, you act as the key voice for the user, making sure everything we ship contributes meaningfully to an exceptional developer experience.
What to expect
  • Strategy and roadmap: Own the strategy, roadmap, and priorities for your area of Upsun Cloud, balancing established foundations with uncharted territory.
  • Problem definition: Synthesize inputs from customers, support, sales, and engineering into clear problem statements, constructively testing underlying assumptions.
  • Solution definition: Explore options with your team, weigh trade-offs, and land on the right scope.
  • Ship small, iterate fast: Release in increments and shorten the loop between shipping and learning.
  • Technical execution: Collaborate with engineering (especially infrastructure and systems teams) to deliver platform capabilities that are reliable, scalable, and developer-friendly.
  • Design for humans and agents: Build with two audiences in mind-ensuring features, APIs, documentation, and error messages serve both people and AI agents.
  • Customer and data authority: Connect with customers regularly, serve as an internal advocate for their needs, and define metrics that demonstrate value for users and the business.
  • Influence across teams: Build alignment across engineering, design, Product Marketing, support, and leadership.
  • Go-to-market: Partner with Product Marketing early so go-to-market strategy helps shape the product, not just the launch.
What you bring
  • Product management experience: Proven experience in product management owning a distinct product area, ideally focused on developer platforms, PaaS, or cloud infrastructure.
  • Technical depth: Understanding of building, deploying, and running applications in the cloud, with the ability to collaborate closely with infrastructure engineers on multi-tenant architectures or distributed systems.
  • Software development background: Familiarity with building software using languages such as Python, Ruby, JavaScript, PHP, Go, or Rust.
  • CI/CD, containers & APIs: Hands-on experience or close collaboration with CI/CD workflows, Docker/OCI container technologies, and a clear vision for intuitive API design.
  • AI fluency: Daily use of modern AI tools to research, draft, and prototype workflows, paired with a realistic understanding of where current tools and models fall short.
  • Agentic development: A strong perspective on autonomous agent architecture and how agentic workflows are transforming modern software engineering.
  • Navigating ambiguity: Comfort with turning unstructured problem spaces into clear strategies and taking thoughtful action even with incomplete information.
  • Collaborative communication: Clear written and verbal communication skills, with a track record of listening, building consensus, and uniting teams around a shared vision.
  • Data-informed decision making: Ability to seek out and evaluate data to guide decisions and track success.
Bonus points for
  • Enthusiasm for using and testing the platform capabilities you help build.
  • Experience using Kubernetes, or building self-service platforms on Kubernetes
Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Germany, Canada, Spain, France, and the UK. Although we're unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.
How we hire

We know that a great hire won't meet every requirement that we've outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 5 video interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you're looking for in your future working environment.
  1. 45 Minutes with Talent Acquisition
  2. 60 Minutes with Hiring Manager (Director, Product)
  3. 60 Minutes with Team (IC's)
  4. 60 Minutes with Product Leaders
  5. 45 Minutes with Executive (CTO)

All roles require background checks.
What we offer

A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

An Award-Winning Workplace - We've been recognized by Forbes' Top 30 Companies for Remote Jobs and France's Best Workplaces for Women.

A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

Benefits and perks - Make the most of what matters to you

Flexible PTO

Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)

Company stock options

Professional development budget

Office equipment budget

Wellness budget

Annual team gatherings

Internet reimbursement

Inclusive parental leave

Remote work travel program

About Platform.sh

Platform.sh is a cloud hosting platform for web applications. The platform provides a complete hosting environment for web applications, including development, testing, and production environments. Platform.sh was founded in 2010 and is headquartered in San Francisco, California.
Learn more about Platform.sh
Size
500 employees
Industry
Founded
2010

Similar Jobs

More Jobs at Platform.sh

  • Platform.sh
    Product Manager
    $110K — $130K *
    Remote
    Information Technology
    Remote in Canada

More Information Technology Jobs

Find similar Product Manager jobs: