Job Title
Product Manager - Lending & Financial Services
Job Description
As a Product Manager for the Lending Management and Financial Services Vertical, you will play a key role in the definition and delivery of Sage Intacct's strategy to deliver deeper/broader solutions that serve and delight customers in key target markets.
A successful candidate is motivated, collaborative and works to ensure complex business processes can be made easy to understand and adopt. You will drive customer/market research and work across the company to define and deliver strategies and best practices that deepen and optimize solutions for the Lending clients we serve.
You will define requirements and drive delivery of solutions together with product development, documentation, and user experience teams. You will also collaborate with cross-functional teams on product delivery and company readiness activities, including messaging/positioning, internal and external training, and other go-to-market activities.
** Please note: This is a hybrid role requiring 3 days per week in our Atlanta or Austin offices ***
Key Responsibilities
Key Responsibilities:
• Define requirements and drive delivery with Development, Documentation, and UX teams.
• Drive development progress, schedule, issue, and risk management for your product areas.
• Serve as the product escalation point for lending customers, working with Support, Customer Success, and Engineering to drive resolution and address root causes.
• Evaluate AI opportunities and partner with Engineering to deliver AI-enabled capabilities.
• Ensure successful feature delivery and adoption through training, support, and go-to-market activities as applicable.
• Analyze competitive offerings, customer feedback, and technology opportunities to recommend future product roadmap priorities.
• Assist in defining best practices that accelerate time to implement, adopt, and realize ROI in target vertical markets.
Required:
• Degree in accounting, finance, management information systems, or a related field
• Extensive direct experience in product delivery for cloud banking, ERP, and/or financial management solutions
• Direct knowledge of accounting workflows and best practices for lending and financial services
• Strong leadership and project management skills, with a track record of successful delivery across departments toward a common objective
• Adept at solving complex problems
• Excellent verbal and written communication skills and a strong customer orientation
• Positive attitude, detail-oriented, and able to multitask in a fast-paced environment
• Comfortable routinely working across multiple time zones, both within the US and internationally
Preferred:
• Experience as an implementer, accountant-user, and/or support analyst in banking, ERP and/or financial management systems
• Experience with Sage Intacct
Plenty of perks:
• Competitive salaries
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)Library of on-demand career development options and ongoing training offerings
Function
Product Delivery
Country
United States
Office Location
Atlanta;Austin
Work Place type
Hybrid
