5-7 years of experience in consumer app or web product design with a focus on interface decisions
Proven ability to apply gamification and behavioral psychology in product design
Strong skills in defining and tracking interface-level metrics such as engagement and accuracy
Bachelor's degree in a relevant field is required
Experience with high-volume task tools or labeling/annotation interfaces is a plus
Familiarity with operational management of labeling task queues is advantageous
Responsibilities
Redesign labeling workflows to enhance efficiency and reduce error rates
Prioritize interface changes based on real-time user feedback and pain points
Define metrics to measure the success of design changes in terms of task completion and accuracy
Implement gamification strategies to maintain user engagement during lengthy tasks
Manage reward and feedback systems within the labeling application
Collaborate with Technical Product Managers to translate operational challenges into design solutions
Coordinate with Engineering to implement and prioritize interface updates
Benefits
Collaborative work environment in Menlo Park office
Opportunity to influence product design at a foundational level
Engagement with cross-functional teams to drive impactful changes
Focus on user experience and operational efficiency
Potential for professional growth in a cutting-edge field
Full Job Description
About the Role
This role owns the UX of a tool, not a feature - the labeling and annotation interface that HAI's internal annotation team lives in every day. As Product Manager, Interface Design, you're a UX/interface expert who applies consumer-product and gamification thinking to a workflow most companies treat as pure ops tooling, optimizing it for efficiency, accuracy, and engagement. You'll work closely with the Technical Product Managers who run labeling operations day to day, plus Engineering to ship interface changes. What You'll Do
Design for efficiency and accuracy
Redesign labeling workflows and interaction patterns that measurably cut the time and error rate per labeling task.
Decide which interface changes ship first, prioritizing around where labelers actually lose time or make mistakes today, not a generic backlog.
Define the interface-level metrics (task completion time, error/rework rate) that prove a design change worked.
Design for engagement
Apply gamification and behavioral-psychology principles to keep labelers accurate and engaged across long task queues, not just fast.
Own the reward, progress, and feedback mechanics inside the labeling app, deciding what actually motivates sustained quality rather than just throughput.
Partner across the annotation org
Work directly with the Technical Product Managers running labeling projects to translate what's slowing labelers down into interface changes, rather than working from secondhand requirements.
Partner with Engineering to ship interface and workflow changes, making the sequencing calls when priorities compete.
Location and Travel
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Menlo Park office five days a week. What You Bring Must-Have
Consumer app or web product experience with direct ownership of interface/interaction design decisions - not just requirements writing
Experience applying gamification or behavioral-psychology principles to product design
Comfort defining and tracking interface-level metrics (engagement, accuracy, completion time) and iterating against them
BA or BS is Required
Nice-to-Have
Experience designing or improving a labeling/annotation interface specifically, or a similarly repetitive, high-volume task tool
Background at a data-labeling, crowdsourcing, or annotation platform
Familiarity with the operational side of managing labeling task queues
What Success Looks Like
Within a year, the labeling interface shows measurably higher labeler engagement and annotation accuracy than today's baseline, with the improvement clearly attributable to this person's design decisions rather than incidental changes elsewhere in the pipeline.
