The Product Manager, Intelligent Document Processing contributes to and supports the development and delivery of features for a defined product area. This role collaborates with senior product managers, technical teams, and cross-functional partners to execute on established product plans and contribute input to roadmap activities. The Product Manager applies analytical thinking, gathers input from users and stakeholders, and helps drive outcomes through coordinated execution.
Here's What You'll Do
Contribute to product innovation by identifying customer needs, market signals, and improvement opportunities within the Intelligent Document Processing product area; maintain assigned portions of the product backlog and support the product roadmap to help translate product vision into actionable work
Assess market opportunities using industry data and internal insights to inform prioritization recommendations; contribute to the development of business cases by gathering data, clarifying requirements, and helping evaluate options
Contribute to backlog prioritization activities in alignment with program and business objectives; independently collaborate with engineering, UX, and technical leadership to refine requirements and ensure clarity for development teams
Participate in launch readiness by collaborating with cross-functional teams such as Marketing, Services, Support, Enablement, and Training to support successful product releases
Build and maintain working relationships with internal stakeholders to understand needs and gather feedback; support delivery of training sessions or demos under the guidance of senior product managers
Assist in developing internal and customer-facing resources related to new features and product updates; apply data-driven insights to support product decisions and communicate findings across cross-functional teams
Role Essentials
Bachelor's degree or equivalent experience with proven experience in technology product management, including product lifecycle management from conception to launch
Experience applying data-driven insights to support business or product decisions; experience in business and spend analytics or product performance metrics
Sound judgment in decision-making within established guidelines; strong knowledge of technology product management and demonstrated knowledge of the software development life cycle
Oral and written communication skills that demonstrate a professional demeanor and the ability to interact with a variety of cross-functional roles; good collaboration skills applied successfully within a team and across all levels of the organization
Strong organizational skills including demonstrated prioritization skills in a rapidly changing environment; proficient in system analysis, procedure analysis, and problem resolution
What We'd Like to See
Ability to influence and collaborate with team members and stakeholders to support shared goals; ability to effectively communicate and collaborate with cross-functional stakeholders across multiple levels of the organization
Experience building and maintaining working relationships with internal stakeholders to understand needs and gather actionable feedback
Experience participating in launch readiness activities and coordinating with cross-functional teams such as Marketing, Services, Support, and Enablement
Experience supporting the delivery of training sessions or demos; ability to develop and maintain internal and customer-facing resources related to new features and product updates
Passionate, competitive, and intellectually curious with a strong drive to learn and stay current professionally in technology product management
About Hyland Software
Hyland Software is a content services provider and software company that is headquartered in Westlake, Ohio. The company was founded in 1991 and has since grown to become a leading provider of enterprise content management software. Hyland Software's products are used by organizations in a variety of industries, including healthcare, financial services, government, higher education, and more. The company's flagship product is OnBase, a content services platform that provides document management, case management, and business process automation capabilities. Hyland Software has offices in the United States, Europe, and Asia.