Job DescriptionRole overview: The Product Manager, Embedded Digital Experiences & Content Platform will support the development of scalable digital capabilities that enable premium benefit experiences across embedded partner environments and other digital channels. This role will help define platform capabilities for content organization, benefit discovery, eligibility, personalization, publishing workflows, localization, reporting, implementation support, and operational readiness. The role will partner across product, technology, design, regional, marketing, operations, compliance, and client-facing teams to deliver consistent, reusable, accessible, and scalable experiences for clients, partners, and consumers.
Key responsibilities:
- Define product requirements for embedded digital experiences, including partner integration patterns, benefit discovery, eligibility capabilities, content delivery, implementation documentation, reporting needs, and operational readiness.
- Support development of scalable content capabilities that enable content to be organized, managed, reviewed, localized, personalized, published, governed, and measured across multiple digital channels.
- Translate business and client needs into clear product requirements, user stories, acceptance criteria, release priorities, and success metrics.
- Partner with engineering and architecture teams to define reusable platform capabilities, API requirements, onboarding flows, service expectations, compliance considerations, operational support needs, and release plans.
- Develop content platform requirements such as content taxonomy, metadata, publishing workflows, localization, accessibility, lifecycle management, governance processes, compliance review support, and performance measurement.
- Prioritize platform capabilities across client demand, regional needs, user experience, scalability, operational complexity, governance, risk considerations, and engineering capacity.
- Work with cross-functional teams to ensure embedded experiences and content capabilities are designed for consistency, flexibility, accessibility, reliability, compliance readiness, and ease of implementation.
- Help define product documentation and enablement materials, including integration guides, capability overviews, implementation checklists, pilot readiness materials, and stakeholder updates.
- Use data and feedback to evaluate product performance, identify opportunities for improvement, and inform future roadmap priorities.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications
8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
Preferred Qualifications
5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. (
6+ years of product management experience in one or more of the following areas: platform products, digital experiences, developer products, APIs, content platforms, loyalty, benefits, payments, or enterprise integrations.
Experience working on public-facing digital products, embedded experiences, or content capabilities where consistency, accessibility, localization, governance, compliance review, and operational quality are important.
Familiarity with content lifecycle management, including taxonomy, metadata, publishing workflows, localization, personalization, compliance coordination, measurement, and continuous optimization.
Strong technical fluency with APIs, platform services, data exchange, implementation documentation, and enterprise-grade product operations.
Experience defining MVP scope, release sequencing, acceptance criteria, onboarding requirements, success metrics, and measurable product outcomes.
Strong judgment on tradeoffs between scalability, customization, governance, accessibility, operational efficiency, commercial value, and user experience.
Ability to work closely with engineering, design, operations, compliance, regional, and business stakeholders while translating complex requirements into clear product choices.
Excellent communication skills and ability to produce clear, structured, executive-ready documentation.
Information for US ApplicantsFor roles located in the US, the estimated salary range for this position is $133,300.00 to $ 213,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
