3+ years in product ownership, business analysis, or digital workplace roles
Hands-on experience with Google Workspace, Smartsheet, and Jotform
Strong user-centric design and critical thinking skills
Proven ability to manage a prioritized product backlog
Exceptional relationship-building and communication skills
Bachelor's degree or equivalent experience
Responsibilities
Connect with teams to identify pain points and workflow gaps
Drive configuration and adoption of tools like Google Workspace and Smartsheet
Design scalable solutions in collaboration with business units
Maintain a prioritized product roadmap and backlog
Partner with L&D to deliver training and build a network of power users
Ensure seamless collaboration with IT on infrastructure and security
Benefits
Opportunity to shape user experience and productivity tools
Collaborative work environment with cross-functional teams
Focus on practical solutions rather than custom coding
Engagement in training and change management initiatives
Potential for professional development and certification opportunities
Full Job Description
Are you passionate about making everyday work smoother, faster, and more collaborative? We're looking for a user-focused Product Manager to own and evolve our suite of Digital Workplace and Productivity tools.
In this role, you'll be the bridge between our people and our technology. Rather than building custom code from scratch, you'll focus on how Mosaic actually works, identifying friction points, and configuring smart, practical solutions using the modern tools our teams rely on daily. You'll own the front-end user experience, vendor roadmaps, and adoption strategy-ensuring our workforce gets the absolute most out of our technology investment.
What You'll Do
Be the Voice of the User: Connect directly with teams across Mosaic to uncover daily pain points, workflow gaps, and hidden opportunities where our productivity stack can help.
Own the Toolset: Drive business-facing configuration, templates, and adoption for applications including Google Workspace, Miro, Canva, Smartsheet, and our virtual workspace (transitioning from Citrix to Cameyo).
Build Practical Solutions: Partner directly with business units to design lightweight, scalable solutions-such as Smartsheet workflows, shared Google setups, and standard Miro/Canva templates.
Manage the Roadmap & Backlog: Maintain a clear, prioritized product board. Evaluate new vendor features, decide what and when to adopt, and keep stakeholders updated on progress and release timelines.
Drive Adoption & Change: Partner with L&D and Communications to deliver engaging training, write clear update announcements, and build a network of power users across Mosaic.
Collaborate with IT: Focus on front-end experience and user productivity while seamlessly handing off infrastructure, security, identity, and licensing to our IT System Admins.
What You Bring
Experience: 3+ years in product ownership, business analysis, application management, or a similar digital workplace role.
Tool Proficiency: Hands-on experience configuring and optimizing tools like Google Workspace (and Google Scripting), Smartsheet, and Jotform.
Product Mindset: Strong knack for user-centric design, critical thinking, systems analysis, and managing a single prioritized backlog.
Communication & Change Savvy: Exceptional relationship-building skills with a proven track record of guiding non-technical teams through tool adoption across multiple locations.
Education: Bachelor's degree or equivalent practical experience.
