Full Job Description
We are seeking a Product Manager to own the strategy, roadmap, commercial model, and growth of Xylem Data Lake (XDL), Xylem’s AMI-native analytics platform.
XDL turns the meter, account, and operational data utilities already produce into actionable insights through a hosted cloud data lake, dashboards, curated reporting, and AI capabilities.
This role goes beyond traditional backlog management. You will help build and grow the business around the platform, translating customer needs into differentiated analytics solutions, making roadmap and commercial decisions, partnering closely with engineering, and using customer evidence and product economics to shape what XDL becomes next.
The ideal candidate combines strong product ownership, commercial judgment, customer focus, and technical fluency across data, analytics, and AI.
What You’ll Do
• Own and communicate the product strategy, roadmap, and priorities for XDL.
• Translate customer needs, market opportunities, usage data, and competitive insights into differentiated product capabilities.
• Partner closely with Engineering on architecture, sequencing, data quality, vendor strategy, build-versus-buy decisions, and technical trade-offs.
• Own and evolve XDL’s commercial packaging, positioning, pricing, and value proposition across its product tiers.
• Connect roadmap and investment decisions to revenue, margin, adoption, retention, cost-to-serve, and competitive differentiation.
• Build a strong Voice of Customer approach, using customer feedback, usage data, support trends, and field insights to prioritize investments.
• Shape how analytics and AI capabilities, including natural-language analytics, agentic AI, proactive monitoring, and anomaly detection, create measurable value for customers.
• Improve the end-to-end customer experience, including implementation, data onboarding, security reviews, reporting, support, and ongoing adoption.
• Partner across Sales, Engineering, Customer Success, Professional Services, Support, Security, Legal, and leadership to drive alignment and execution.
• Define and track meaningful measures of product and business performance.
What We’re Looking For
Required Qualifications
• 5+ years of product management experience with B2B technology, SaaS, analytics, data platforms, IoT, or enterprise software.
• Demonstrated ownership of product strategy and roadmaps, beyond feature delivery and backlog management.
• Strong commercial acumen, including experience with pricing, packaging, revenue growth, customer adoption, and business outcomes.
• Experience translating complex customer problems into scalable product solutions.
• Experience using Voice of Customer, usage data, and market insights to influence product direction.
• Working knowledge of cloud data platforms, analytics, APIs and integrations, data quality, security, and AI/ML concepts.
• Experience partnering with engineering teams on technical trade-offs and build-versus-buy decisions.
• Proven ability to influence and align cross-functional teams in a matrixed organization.
• Strong communication skills with the ability to simplify complex technical concepts for different audiences.
Preferred Qualifications
• Experience with utility technology, AMI, smart metering, water or energy technology, industrial IoT, or operational technology.
• Experience launching or scaling commercial data and analytics products.
• Experience with generative AI, natural-language analytics, agentic AI, or AI-enabled workflows.
• Familiarity with cloud data architectures, SQL-based analytics, data lakes, and business intelligence platforms.
• Experience with tiered SaaS or analytics offerings and transitioning customers from legacy products to new commercial models.
• Experience bringing technology products to market in complex enterprise or regulated environments.
The salary range for this position is $130,000 to $155,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.
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