Warner Music Group

Product Manager, Commerce Platform & Channels

Warner Music Group$80K — $95K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of Product Management experience in eCommerce or digital commerce
  • Experience with online commerce products, integrations, or digital sales channels
  • Familiarity with Shopify or similar eCommerce platforms
  • Understanding of product catalogs, inventory, order management, and third-party integrations
  • Proven cross-functional collaboration with development, design, and marketing teams
  • Strong written and verbal communication skills with various stakeholders

Responsibilities

  • Own product strategy and roadmap for third-party commerce channels extending Shopify storefronts
  • Evaluate and implement new Shopify apps and third-party sales channel integrations
  • Define requirements and success metrics; support product delivery from launch to optimization
  • Partner with internal stakeholders and technology providers for commerce capability launches
  • Stay updated on emerging commerce trends and share ideas to enhance fan experience
  • Educate stakeholders on capabilities and establish best practices for re-use across artist stores

Benefits

  • Collaborative in-office environment fostering talent development
  • Exposure to innovative technology and media strategies in the music industry
  • Opportunities to work with renowned brands and emerging artists
  • Engagement in a culture-driven organization focused on fan and artist experiences
Full Job Description

A little bit about our team:

WMX, Warner Music Group’s culture-driving media, creative content, and artist services’ division, sets a new standard for artists, advertisers, and fans through world class experiences, award-winning creative content, and industry leading audience insights. At WMX (Warner Music Experience) we’re building the music industry’s most dynamic artist and fan-centric organization, creating fans and influencing culture through engaging content and best-in-class experiences. We partner with acclaimed brands and emerging artists to create innovative, authentic, world-class consumer experiences.

Ecommerce and Commerce Channels has grown to be a thriving business for artists and brands. Our team partners with artists, labels and executives to develop engaging artist stores, social activations, sales channel extensions and memorable customer experiences.  We develop best in class tools and processes to help internal teams efficiently deliver products and services to fans around the world.

Your role:

We're looking for a Product Manager to support development of the business strategy, roadmap, and execution for Warner Music's third-party commerce channels as an extension of our current eCommerce network of Shopify stores. This role will help expand how fans discover and purchase artist products beyond our standard storefronts by enabling scalable commerce experiences across social platforms, third-party marketplaces, emerging AI-powered shopping experiences, and future sales channels.

Working closely with ecommerce operations, merchandising, marketing, analytics, label / artist teams and external platform partners, you'll support opportunities to increase reach, improve operational efficiency, and drive incremental revenue through innovative commerce capabilities.

Here you’ll get to:

  • Own the product strategy and roadmap for third-party commerce channels that extend our Shopify storefronts, catalogs and customer reach
  • Support the evaluation and implementation of new Shopify apps, platform capabilities, and third-party sales channel  integrations that improve the fan experience and business performance
  • Define requirements, and success metrics; support product delivery from discovery through launch and continuous optimization
  • Partner with internal stakeholders and external technology providers to successfully launch and optimize new commerce capabilities
  • Stay informed on emerging commerce trends, including AI-powered shopping, agentic commerce and new digital sales channels and share ideas that enhance the fan experience and support business growth
  • Educate stakeholders on current and developing capabilities and establish best practices for re-use of mature capabilities across our roster of artists and stores
  •  

About you:

  • 2-3 years of Product Management experience, with a background in eCommerce or digital commerce
  • Experience supporting products or integrations that drive online commerce, marketplaces, social commerce or digital sales channels
  • Experience working with Shopify or similar eCommerce platforms
  • Understanding of product catalogs, inventory, order management and third-party integrations
  • Proven ability to work cross-functionally with development, design, operations, marketing and external partners
  • Excellent written and verbal communication skills with stakeholders at all levels

We’d love it if you also had:

  • Comfortable using data to prioritize product decisions and measure business impact
  • Experience owning a product area with measurable revenue, conversion, or customer growth goals
  • Bachelor’s Degree preferred


As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

 

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

 

Thanks for your interest in working for WMG. We love it here, and think you will, too.
 

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships. #LI-Onsite Salary Range: $80,000 to $95,000 Annually Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

About Warner Music Group

Warner Music Group is an American multinational entertainment and record label conglomerate. It was founded in 1958 and is currently headquartered in New York City. The company operates in over 70 countries and has a roster of over 3,500 artists. Warner Music Group's labels include Atlantic Records, Elektra Records, and Warner Records, among others. The company also owns music publishing companies and has a significant presence in the music streaming industry. Warner Music Group is committed to diversity and inclusion and has implemented several initiatives to promote these values.
Learn more about Warner Music Group
Size
5,900 employees
Market Cap
$18 billion
Industry
Net Income
-$497 million
Founded
1958
5 Year Trend
+10.6%
Revenue
$4.5 billion
NASDAQ

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