Product Manager, Business SystemsDepartment: Technology
Employment Type: Full Time
Location: Los Angeles HQ
Compensation: $130,000 - $150,000 / year
DescriptionSKIMS is seeking a Product Manager, Business Systems to own the strategy, roadmap, and performance of core enterprise systems that power inventory, order fulfillment, purchasing, and wholesale operations.
As part of the Technology organization, this role is responsible for building and scaling enterprise systems that support critical business workflows across order-to-cash, procure-to-pay, and inventory management. You will partner closely with Engineering to deliver scalable, reliable, and extensible solutions across NetSuite ERP and its broader systems ecosystem.
This role sits at the intersection of Product, Engineering, Supply Chain, Finance, and Operations, translating complex business processes into well-designed systems and features. The ideal candidate brings a strong product mindset, technical fluency, and the ability to go deep into operational domains such as purchasing, inventory, and order management.
Key ResponsibilitiesProduct Strategy & Roadmap Ownership- Own the product vision and roadmap for Business Systems supporting order-to-cash, procure-to-pay, inventory and fulfillment workflows
- Align initiatives to revenue growth, inventory efficiency, and operational scalability
- Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work
- Balance immediate operational needs with long-term system architecture and scalability
Business Systems Ownership (O2C, P2P & Inventory)- Own and evolve systems supporting:
- Order-to-Cash (O2C): order management, fulfillment, invoicing
- Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory
- Inventory Management: visibility, allocation, transfers, and reconciliation
- Partner with Production and Operations and Order Fulfillment teams to improve purchasing workflows, demand planning inputs, inventory accuracy, allocation, fulfillment execution, and exception management across the order lifecycle.
- Ensure systems support multi-channel complexity across wholesale, franchise, retail and DTC, with a focus on inventory and fulfillment operations
Order Fulfillment & Channel Enablement- Partner with Operations, Order Fulfillment, Wholesale, Retail, and Franchise teams to streamline end-to-end operational workflows.
- Lead feature development across:
- B2B order management and lifecycle events
- Inventory allocation, availability, and disposition across channels
- Fulfillment, shipping, and returns workflows
- Pricing, invoicing, and financial reconciliation
- Support franchise-specific requirements including regional operations, pricing structures, and reporting needs
- Ensure consistency and scalability of systems across all sales channels
KPI Ownership & Operational Performance- Own system-level performance metrics across business systems
- Drive measurable improvements in:
- Order cycle time and fulfillment speed
- Inventory accuracy and turnover
- Purchasing efficiency and vendor performance
- Invoice accuracy and revenue realization
- Exception handling and manual intervention rates
- Leverage data and user insights to continuously optimize system performance and workflows
Systems & Integrations- Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules
- Drive data integrity and ensure seamless flow across ERP, 3PLs, EDI, and downstream systems
- Deliver automation and scalable solutions across integrations and system touchpoints
Execution & Cross-Functional Delivery- Gather business requirements and translate them into scalable product requirements, user stories, and acceptance criteria.
- Manage UAT, release planning, change management, and business readiness.
- Serve as the intermediary between Engineering and business stakeholders, translating business needs into scalable, well-designed system solutions.
- Maintain and communicate roadmaps, priorities, product requirements, technical designs, SOPs, and delivered outcomes across technical and non-technical teams.
Skills, Knowledge and ExpertiseRequired- 5+ years if Product Management experience supporting enterprise business systems, ERP, supply chain, or operational technology.
- Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows.
- Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes.
- Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms.
- Ability to gather complex business requirements and translate them into scalable product and system designs.
- Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions.
- Proven track record of delivering systems enhancements that improve operational performance, data integrity, and business scalability.
- Functional experience with iPaaS including the ability to understand, troubleshoot, and support integration flows, mappings, transformations, and data movement. (Celigo preferred)
Preferred- Background in apparel, retail, or consumer goods
- Experience working with WMS, EDI, and supply chain integrations
- Experience in multi-channel and global operations environments
- Strong analytical and data-driven decision-making skills
- Netsuite SuiteFoundation Certification or higher
Benefits, Culture and PerksBenefits and Culture- Up to 100% Company Paid Healthcare (medical, dental, vision)
- Kind Body Fertility Benefits
- 401(k) savings plan with up to 4% match
- Unlimited PTO
- Full Access to LinkedIn learning
- Employee Discounts
Perks (HQ Location)- Free weekly catered lunch at HQ - M/T/W/Th
- Dog-Friendly office on a Thursday and Friday
- Free Swag Giveaways
- Annual Holiday Party
- Annual Summer Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages
