About the roleAt nesto, we are building Maestro: an AI platform that makes mortgage professionals dramatically more productive across sales, underwriting, and loan servicing. This is not "AI theater"- Maestro is already live, actively assisting underwriters with real files today.
As the Product Manager for the AI Platform, you will help turn this early proof-of-concept into the platform that defines AI-augmented lending in Canada. You will sit at the intersection of complex operational workflows, machine learning, and real mortgage expertise to turn hard problems into shipped product.
Why nesto's approach to AI is different:- We sit where the work happens: We have direct access to the workflows, policies, and expert feedback inside real mortgage operations across the full lending journey.
- Built for a regulated industry: Most AI companies build isolated demos or point solutions. We embed AI directly into production, continuously learning from human underwriter judgment.
- End-to-end integration: We don't just solve one piece of the puzzle; we connect the full lending stack to make AI practically and systemically useful.
What you'll be doing here- Turn complex operational reality into clear PRDs, decision logic, and shipped product
- Work closely with ML, engineering, underwriting ops, and business stakeholders to define and deliver the roadmap
- Define and improve the metrics that matter: throughput, time-to-decision, accuracy, and capacity gained
- Build tight feedback loops between AI output and expert human judgment
- Keep execution moving in a high-ambiguity, high-accountability environment
- Stay ahead of how AI is reshaping mortgage origination and bring informed recommendations to the roadmap
- Share what you discover - how you work should make the people around you better
Who we're looking for The profile.- 3-5 years of experience in consulting or a high-ownership product role in a complex environment
- Ability to write clearly, think structurally, and go deep on systems, data, and edge cases
- Comfortable operating without perfect inputs - you find the truth, make the call, and drive the work forward
- Proven, active fluency with AI tools across your PM workflow: discovery, testing, documentation, analysis, and measurement.
- Strong communication skills with the ability to explain complex concepts clearly to non-experts in Product and Engineering
Preferred but not a must- Mortgage or regulated financial services experience - curiosity, rigor, and execution matter more
- Familiarity with LOS systems, origination platforms, or lending technology
- Exposure to AI or ML-assisted decisioning, document intelligence, or automation in a financial services context
- Familiarity with broker and advisor-facing workflows and the nuances of supported versus self-serve client journeys
Interview processHow we get to know each other.- Recruiter Screen - 30 minutes
- Discovery Call with Director of Product - 30 minutes
- Take-home Assignment followed by Presentation and Q&A - 60 minutes
- Final Stakeholder Interview - 45 minutes
Why You'll Love Working HereWe believe great people do their best work when they're supported professionally, personally, and financially. That's why we offer a comprehensive rewards package designed to help you thrive at every stage of your career.
- Competitive Rewards - Competitive compensation, performance incentives (where applicable), and recognition for your contributions.
- Health & Wellness - Comprehensive medical, dental, and vision coverage, Health & Wellness Spending Accounts (where applicable), telemedicine, Employee Assistance Programs, and mental health support for you and your family.
- Time to Recharge - Generous vacation (4 weeks), floater days, and statutory holidays to help you recharge.
- Planning for the Future - RRSP matching to support your long-term financial wellbeing.
- Family Support - Enhanced maternity and parental leave top-up programs.
- Learning & Growth - Education assistance, mentorship, training, and opportunities to build your career across Nesto Group.
- Tools for Success - Modern technology, collaborative teams, and the resources you need to do your best work.
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