Description Verily’s Product Learning Designers are educators, instructional designers, and technical writers all rolled into one. This role will support our Platform team, creating user guides, tutorials, and release notes, as well as other educational materials to support users of our health data products. This role requires expertise in making the complex simple and understandable, and a talent for helping people get the most out of their software tools. If you geek out over data, health tech, and word choices, then we are looking for you!
Responsibilities- Write, refine, and maintain user guides, tutorials, and in-app learning experiences to support new and advanced users of Verily Pre
- Partner with UX, Product, and Customer Support teams to identify educational gaps, product improvements, and ways to increase user support across the Verily Pre experience
- Create and manage content in a Knowledge Management System
- Write release notes for major and minor product releases
- Create and deliver video webinars or tutorials as needed to support user understanding of complex features
QualificationsMinimum Qualifications
- Bachelor's degree in English, Communications, Science Writing, Education, UX, HCI, or a related field
- 5+ years of experience in Instructional Design or Technical Writing
- An outstanding portfolio of thoughtfully designed user guides, tutorials, or other educational materials
Preferred Qualifications
- Past work that focuses on Enterprise products, Healthcare, Medical services, or data-intensive technical platforms
- Strong understanding of AI, machine learning, and data visualization principles
- Experience using authoring and content management tools such as Camtasia, Stonly, and Articulate Rise
- Excellent communication, presentation, interpersonal, and collaboration skills; ability to communicate complex concepts effectively across a broad range of audiences, and galvanize different opinions around a shared objective
Qualified candidates must be legally authorized to work in Canada. Verily is currently unable to offer employment-based visa or work permit sponsorship for this position.
The CAN base salary range for this full-time position is $101,000 - $115,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in CAN role postings reflect the base salary only, and do not include bonus, equity, or benefits.
