5-7 years of experience in product management, ideally with ERP systems like NetSuite.
Proven ability to translate ambiguous requirements into actionable product specifications.
Demonstrated success in full product lifecycle ownership from strategy to implementation.
Strong communication skills to align technical and business teams effectively.
Working knowledge of warehouse management systems and supply chain workflows.
Experience integrating AI solutions into product strategies or workflows.
Self-motivated with excellent organizational skills under pressure.
Responsibilities
Translate strategic goals into clear functional specifications and user stories for engineering.
Make data-informed prioritization decisions balancing new features, system stability, and customer needs.
Engage with customers to incorporate real-world insights into the product roadmap.
Collaborate with engineering on technical and functional solutions that enhance warehouse workflows.
Facilitate alignment among Engineering, Product Strategy, Sales, and Support teams.
Research and prototype AI enhancements for warehouse management systems based on customer value.
Support Sales and Services teams with complex customer scenarios, ensuring scalability and product integrity.
Benefits
Hybrid work environment allowing flexibility between remote and onsite work.
Opportunity to drive innovation in established product lines within a growing company.
Collaborative culture with emphasis on customer insight and team alignment.
Engagement with cutting-edge technologies, particularly AI, in product development.
Full Job Description
Product Leader - NetSuite
Location: Jacksonville, FL or Highlands Ranch, CO | Hybrid
About This Role
As a Product Leader for RF-SMART's NetSuite, you will sit at the intersection of customer insight, business strategy, and engineering execution-turning real-world warehouse problems into product solutions that matter.
You'll partner closely with Product Strategy and Engineering to drive innovation in one of RF-SMART's most established and impactful product lines, accelerating delivery while protecting the quality and reliability our customers depend on. This isn't a role for someone who wants to manage a backlog from a distance-you'll be in the details, in the customer conversations. If you're energized by meaningful product work where your decisions create visible impact, this is the right role for you.
What You'll Do
Turn strategy into velocity - Translate strategic goals into precise functional specs and user stories that give engineering the clarity to build the right thing, fast-reducing rework and keeping sprints focused
Own prioritization without hesitation - Make tough, data-informed calls that balance new feature development, system stability, and customer-reported issues to maximize value at every release
Build relationships that shape the roadmap - Engage directly with customers to surface real-world insights, ensuring the roadmap evolves around what customers actually value-not just what sounds good internally
Partner with engineering for valuable solutions - Collaborate on technical and functional approaches that promote consistent design patterns, reduce maintenance overhead, and fit naturally into warehouse workflows
Align the teams that move the product forward - Connect Engineering, Product Strategy, Sales, and Support to tighten feedback loops and keep everyone building toward the same customer outcome
Bring AI from idea to reality - Actively research and prototype how AI can enhance the WMS experience-from intelligent workflows and predictive insights to process automation-grounded in real customer value, not trend-chasing
Elevate the documentation experience - Partner with Technical Writers to produce content that's accurate, clear, and genuinely reduces the support burden on customers and internal teams
Be the go-to resource for complex use cases - Support Sales, Services, and Support teams on complex customer scenarios, ensuring proposed solutions are viable, scalable, and protect product integrity
What You Bring
Clarity from complexity - A proven track record of turning ambiguous business requirements into functional specs that engineering teams can actually build from, with results to show for it
Full product lifecycle ownership - Experience making strategic prioritization decisions that balance customer value, business impact, and system stability across an active customer base
Communication that creates alignment - Strong written, verbal, and visual communication skills with a demonstrated ability to align technical and business stakeholders without unnecessary back-and-forth
Established product management experience - You know how to balance the tension between innovation and not breaking what already works for real customers in production environments
Working knowledge of ERP systems - Preferably NetSuite-you understand how they're architected, where constraints live, and how integrations behave in practice
An AI mindset you act on - Whether you've integrated AI into a product, used AI tools to meaningfully elevate your own work, or are actively hungry to explore this space, you're ready to help lead the discovery
Self-directed and organized under pressure - You manage competing priorities without losing focus on what matters most, and you don't need a lot of handholding to deliver
Bonus Points If You Have
Familiarity with NetSuite supply chain applications, particularly inventory management and warehouse management modules
A background in supply chain, warehouse operations, or inventory management that gives you genuine industry context-not just theoretical knowledge
Experience coordinating or contributing to product documentation for complex technical functionality
A degree in business, supply chain, computer science, or equivalent hands-on experience that demonstrates analytical thinking and domain fluency
Selection Process
Our thoughtful interview process is designed to be conversational and give you genuine insight into our team and product. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your product leadership approach.
