5-7 years of experience in product management or solutions engineering.
Strong fluency with Generative AI tools and methodologies.
Technical background in engineering or solutions engineering.
Excellent communication skills with a focus on stakeholder management.
Proficient in writing PRDs, decision documents, and integration plans.
Responsibilities
Own enterprise customer relationships through all phases: detection to expansion.
Convert customer needs into actionable product roadmaps and documentation.
Utilize GenAI tools to expedite customer and product workflows.
Lead technical discussions with engineering and security teams.
Create integration playbooks and success metrics for repeatable processes.
Benefits
Be part of a pioneering company in AI-driven speech technology.
Collaborate with a talented and innovative team.
Work in a supportive and inclusive environment.
Contribute to impactful technologies that enhance AI security.
Full Job Description
What you'll do
Own enterprise customer relationships (telco-scale) for detection: discovery rollout expansion.
Convert customer needs into a crisp roadmap: PRDs, prioritization, tradeoffs, delivery milestones.
Use GenAI tools to operate faster across customer + product work: summarize complex threads, draft PRDs and integration plans, synthesize requirements, create enablement content, and analyze usage/support signals-while ensuring accuracy and confidentiality.
Lead technical + product conversations with customer engineering/security stakeholders.
Build repeatable integration playbooks, success metrics, and rollout templates.
What we're looking for
Strong GenAI product fluency: you can use GenAI tools to synthesize ambiguous customer input into clear requirements and crisp documentation, and you know how to validate outputs and handle sensitive information.
