POSITION RESPONSIBILITIES

Backlog Ownership & Pod-Level Execution

• Own the backlog for assigned delivery pods.
• Translate approved initiatives, enhancements, and maintenance items into Product Backlog Items (PBIs) such as epics, features, and detailed user stories/tasks.
• Ensure PBIs include clear acceptance criteria, business rules, edge cases, dependencies, and measurement requirements.
• Maintain backlog health, refinement cadence, and multi-sprint readiness.
• Partner with Technology Leads to support estimation and sprint/increment planning.
• Validate delivered functionality against documented requirements prior to release.

Stakeholder Collaboration & Scope Clarification

• Partner with stakeholders to clarify requirements and business intent for assigned initiatives.
• Facilitate working sessions to refine scope and eliminate ambiguity.
• Communicate business context and objectives to delivery teams to ensure shared understanding.
• Escalate scope gaps, trade-offs, or risks to the Director, Product as needed.
• Manage User Acceptance Test (UAT) processes with stakeholders to achieve their signoff prior to releasing features to Production applications.

Enterprise Programs (When Assigned)

• Support execution of platform-specific workstreams within PMO-led enterprise programs.
• Translate program objectives into actionable pod-level PBIs.
• Align pod-level milestones to program timelines.
• Provide delivery updates and risk insights to the Product Leadership and/or relevant Initiative Lead(s) for consolidated reporting.

Enhancements & Maintenance

• Support intake processes as needed for enhancements and maintenance items.
• Manage the execution of enhancements and maintenance items assigned to pods.
• Ensure analytics requirements are embedded within user stories.
• Support rapid iteration while maintaining scope discipline.
• Monitor delivery progress and proactively identify blockers.

Capacity & Financial Awareness

• Align pod-level commitments with defined capacity allocations.
• Support sizing and forecasting activities led by Product Leadership.
• Monitor sprint-level scope changes that may impact timeline or budget.
• Maintain visibility into initiative progress against approved scope.

Cross-Functional Coordination

• Partner closely with:
  • Technology Leads on feasibility and sequencing.
  • UI/UX Design on experience alignment and artifact completeness.
  • Experimentation & Research on testing and measurement needs.
• Coordinate dependencies across enterprise systems and integrations as required.

Documentation & Governance

• Maintain structured documentation in approved tools (e.g., Jira, Confluence).
• Ensure traceability between approved initiatives and backlog items.
• Support release readiness activities including scope validation and stakeholder communication.

AI & Innovation:

• Drive adoption of automation and AI-assisted practices leveraging AI tools to improve team productivity, automate workflows, and enhance operational efficiency.
• Perform other job-related duties as assigned.

QUALIFICATIONS

DEGREE TYPE:

Bachelor's Degree

FIELD(S) OF STUDY:

Computer Science, Engineering, Information Systems, Business Administration, Digital Media or Related Field. Master’s Degree preferred

EXPERIENCE

• 5–8 years of experience in product management, product ownership, or business analysis.
• Experience working within Agile delivery environments.
• Experience writing detailed user stories and managing product backlogs.
• Experience collaborating with cross-functional delivery teams.
• Experience supporting enterprise-scale digital platforms preferred.

Preferred:

• Experience operating within internal/MSP hybrid delivery models.
• Experience in hospitality, travel, cruise, gaming, or consumer-facing digital ecosystems.
• Experience supporting web and/or mobile platforms
• Familiarity with CMS, PIM, personalization frameworks, booking systems, and enterprise integrations.

COMPETENCIES & SKILLS

• Strong backlog management and requirements documentation expertise.
• Ability to translate business needs into structured, executable scope.
• Strong facilitation and stakeholder communication skills.
• Solid understanding of Agile delivery methodologies.
• Detail-oriented with strong organizational discipline.
• Data-aware mindset with familiarity in experimentation frameworks.
• Ability to manage multiple pods or initiatives simultaneously.
• Strong collaboration skills across Product, Technology, and Design.

CERTIFICATIONS & LICENSES

Add certifications/licenses (if any) here.

• Relevant certifications in product management, Agile methodologies, digital strategy, AI/ML, or cloud technologies preferred but not required.