Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets - with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
*Selected candidate must be able to work 6 days/week, 10 hours/day. 90% + travel.Be the Face of KLA Technology at Our Customer Sites Worldwide
At KLA, our
Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer's first-and lasting-impression of KLA products, services, and technical excellence.
As a Product Installation Engineer, you will lead the
on-time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start. You'll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction.
What You'll Do:- Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
- Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
- Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
- Collaborate cross-functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
- Provide clear status updates to all stakeholders throughout the installation process
- Complete installation documentation and administrative requirements accurately and on time
- Secure warranty sign-off on newly installed tools
How You'll Work:- Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
- Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
- Engage effectively in cross-cultural and cross-functional environments
- Extensive travel domestically and internationally to support customer installations worldwide
What You Bring (Qualifications):- Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems
- Experience with high-vacuum systems strongly preferred
- Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
- Proficient in Microsoft Office applications
- Excellent analytical, problem-solving, and troubleshooting abilities
- Strong verbal, written, and interpersonal communication skills
- Highly self-motivated, organized, and detail-oriented
- Able to work effectively across cultures, functions, and geographies
- Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Minimum QualificationsMaster's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years
Total RewardsBase Pay Range: $31.78 - $54.04 Per HourPrimary Location: USA-AZ-Chandler-KLA
KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Use of AI Statement At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews-whether virtual or in person-is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.
