Location:
Independence, OH - Rockside Woods Blvd - Digital & IT - ALIZENT US
How will you CONTRIBUTE and GROW?The Product experts interface with business and technical stakeholders for requirement gathering, product evolutions and requirement qualification. He / She contributes to product development and design according to the product roadmap, is in charge of deploying the solution, ensuring the maintenance and acting as Level 3 for supporting incident/problems processes
We are looking for you ! - Hybrid Work Schedule
- Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
- Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
- Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
- Early Access: Your benefits start after just 30 days of employment
- Salary Range: $90 - $100K
Recruiter: Deondre Taylor | Deondre.Taylor@Airliquide.com
Contribution to the product development
- Responsible for interfacing with the customer for requirement gathering and product evolutions.
- Gather requirements, configuration of the product according to customer needs and identify gaps not covered by the product.
- Requirement qualification with all stakeholders (product team & client).
- Production of statements of work and functional documentation on product evolutions.
- Contribution to the redaction of technical specifications (story board and functional specification) and interface with the development team to define technical solutions.
- Promote value creation initiatives & c-imp actions around the product
Deployment and maintenance
- Release management
- Follow up of the execution of development tasks with the developers.
- Internal testing and coordination with the testing team.
- Coordinate the user acceptance tests realization with customers. Receive feedback from users and transform it into new requirements if applicable. Give UAT feedback to development teams
- Adaptive maintenance (management of product upgrades/patches).
L3 Support
- Assist users with level 3 support on the solution by analyzing and resolving incidents (knowledge transfer, action plans, etc). Interface with the development team to deliver fixes.
- Help L2 team to acquire technology domain skills needed to deliver services through training and knowledge transfer
__________________Are you a MATCH?
Required Qualifications:- Bachelor or Master’s degree in engineering, Information Technology or a related field,
Experience in IT products development and operations, Cloud technology, SQL language
An experience in Supply Chain optimisation
Analytical, autonomous, problem solving and decision-making skills
Planning, prioritization and organizational skills
Excellent communication skills, ability to explain a complex product roadmap to a varied audience of business and technical people alike
Capacity to adjust its communication to different interlocutors and situations.
Leadership qualities and networking, ability to convince his/her interlocutors.
Understand how to manage change and the value of consensus within a community with multiple stakeholders
Preferred Qualifications:Experience with IT Project / Product Management
Knowledge of Industrial Operations
Understanding of Financial Aspects of the Product Management
