Strong product judgment with a focus on user success
Ability to translate vague user concerns into clear problems
Experience in building secure applications with a focus on data safety
Comfortable working with complex systems and architectures
Passion for creating exceptional user experiences for technical users
Responsibilities
Own the product experience for the dashboard and MCP
Develop and manage the product roadmap based on user feedback
Conduct user interviews and analyze behavior to identify key issues
Run experiments to validate product hypotheses
Ensure seamless integration and support for users of the Recall platform
Make product decisions that balance technical depth with customer needs
Drive improvements that enhance customer happiness and retention
Benefits
Opportunity to own entire products within a critical infrastructure
Work directly with engineers and users to shape product direction
Impactful role with measurable outcomes on customer success
Collaborative environment with a focus on user experience
Chance to contribute to a platform relied upon by thousands of companies
Full Job Description
Own the interface into the Recall platform
You'll be our 12th engineering hire and the first fully dedicated to customer and agentic interfaces.
You'll find the right problems, own the roadmap, and build features 1000's of companies rely on every day. Why this role is different
You'll own entire products within the platform, from the dashboard to the MCP and whatever is next, you'll figure out how to deliver an exceptional experience to our customers.
Recall is critical infrastructure processing real-time data, going down, even for a couple of seconds, causes major disruptions. We own the reliability of our infrastructure. You'll own the product experience that helps customers build reliably on top of it.
Our job is to offload highly technical workloads from our customers and their agents. Your job is making product decisions at the intersection of that technical depth and our customer needs to make our products "just work".
We sell to engineers and engineers are the users. This role is for engineers that think deeply about product and want to talk to users directly. You'll figure out what to solve.
Building Recall is hard. You'll make sure using it isn't.
What you'll own
The dashboard and MCP. You'll own the experience engineers and their agents have while integrating, debugging and supporting the Recall platform.
Product roadmap. You'll interview users, analyze user behavior and run experiments to validate your hypotheses. You'll figure out what needs to be solved next to have the most impact.
Success means customers integrate quicker, need less support and are more successful on the Recall platform. Every improvement you make has a measurable impact in customer happiness and retention. Who we're looking for
You are an expert full-stack engineer. You can break down complex problems into a clean architecture and maintainable code across frontend and backend. We use django and typescript. Unlimited tokens.
You uncover what people actually need. You ask good questions, dig into nebulous problems, and turn vague concerns into clear problems.
You have strong product judgment. You think about the end-outcome and constantly optimize for user success.
You build for the next era for developers. You love that agents let users get more done, faster and to a higher degree of quality, you build with an agent-first mindset.
You are paranoid about security. Keeping customer data safe is your top priority and writing code with security in mind is second-nature.
Is this your kind of work?
If you want to own entire products, live at the intersection between highly technical users and deep systems problems, and see your work used by 1000's of companies we'd love to meet you.
