The Role: Software EngineerWe're looking for a Software Engineer to help architect, build, and productize our AI/ML infrastructure. You'll be the bridge between research, product, customers, and engineering, driving AI adoption from strategy through production at scale.
This role is ideal for someone who thrives in early-stage environments, enjoys owning things end to end, and wants their work to have a measurable impact on an industry that desperately needs modern infrastructure.
What You'll DoSystem Architecture & Design- Design and evolve a modular, service-oriented architecture to power configurable healthcare workflows at scale.
- Build a workflow orchestration engine capable of handling thousands of concurrent stateful tasks (credentialing, verification, enrollment).
- Define and optimize integration frameworks to connect with thousands of external systems - web portals, APIs, PDFs, spreadsheets.
- Drive reliability, auditability, and performance through observability, self-healing, and clear fault-domain boundaries.
Applied AI and Automation- Lead the design and deployment of AI-powereddigital workers - LLM- and rules-driven agents that perform operational workflows end-to-end.
- Evaluate AI tools, frameworks, and third-party APIs, ensuring alignment with platform goals and data protection requirements.
Cross-functional Leadership- Partner with product, engineering, and analytics to discover use cases, build features, and deliver value
- Engage with customers to understand operational challenges, validate assumptions, and iterate solutions quickly
What We're Looking ForMust-Have:- 5+ years experience building and scaling complex, distributed systems or workflow-heavy SaaS platforms.
- Proven ability to own architecture and make high-stakes technical decisions in ambiguous, high-growth environments.
- Deep understanding of modern cloud architecture and full software stacks.
- Excellent communication - able to clearly explain technical trade-offs to technical and non-technical audiences alike.
Preferred:- Experience with workflow orchestration frameworks or event-driven architectures.
- Contributions to open-source projects, publications, or active technical presence.
- Open-source contributions, publications, or technical blog presence
You'll Love This Role If You- Want to lead AI projects from idea to deployment
- Want to own architecture, projects, and culture - not inherit them.
- Thrive in a 01 environment, building from scratch and scaling from concept to production.
- Care deeply about impact - accelerating patient access by fixing the infrastructure of healthcare.
- Believe great products emerge from tight collaboration between product, engineering, and operations.
- Want your work to outlast you - building systems that become part of healthcare's invisible infrastructure.
Why Join Assured- High-impact work - Tackle bottlenecks that slow down provider access to patients
- Real-world AI - Build intelligent systems that reason, act, and automate in production.
- Cross-functional exposure - Collaborate with customers, clinical ops, engineers, and founders
- Early-stage upside - Equity, early influence, and a high-growth trajectory
- People-first culture - Mental health time, and a focus on outcomes, not hours
