Product Designer (Consumer)

Counsel

$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of consumer-focused product design experience with a strong portfolio
  • Mastery of interaction design, with a focus on motion and timing
  • Experience in early-stage startups or high-growth environments
  • Fluent in design tools and capable of automating routine tasks
  • Effective communication skills for cross-functional collaboration

Responsibilities

  • Shape the experience of receiving healthcare from advice to follow-ups
  • Set high standards for visual, interaction, and motion design
  • Understand and simplify patient and clinical needs
  • Rapidly prototype and iterate innovative healthcare experiences
  • Build and maintain a product design system for scalability
  • Collaborate with product, engineering, and clinical teams

Benefits

  • Impactful role in AI-driven healthcare development
  • Opportunities for ownership and professional growth
  • Comprehensive healthcare, vision, and dental coverage
  • 401K plan with company contribution
  • Unlimited PTO and parental leave
Full Job Description
About The Role

We're looking for an exceptional Product Designer to define what consumer healthcare should feel like. Counsel is leading the way to a world where every person has a trusted, AI-enabled doctor in their pocket. You'll design that experience end-to-end, from a patient's first question through advice, prescriptions, labs, and referrals.

Healthcare has never been held to a consumer bar; most of it feels institutional, confusing, and cold. You'll change that. Joining on the ground floor with real early traction, you'll help shape the core patient experience by setting the visual, interaction, and motion standards that define our product. You'll play a critical role crafting a product that patients trust with their health, as considered and alive as the best consumer products they use every day.

What You'll Do
  • Shape the core experience of receiving care, from education and advice through prescriptions, labs, referrals, and follow-ups across our mobile and web surfaces
  • Set and continually raise the bar for visual, interaction, and motion craft, sweating the micro-interactions, transitions, and details that make an experience feel trustworthy & considered
  • Develop a deep understanding of patient and clinical needs, and translate the messy reality of healthcare into simple, intuitive experiences
  • Leverage cutting-edge tools to rapidly prototype, test, and iterate on innovative 01 experiences, moving fast from concept to polished execution
  • Build and evolve our product design system and interaction patterns so craft and consistency scale as the team grows
  • Collaborate cross-functionally with product, engineering, and clinical teams


Who You Are
  • You've shipped consumer products people love, ideally in early-stage startups or high-growth, dynamic environments
  • You're an early adopter of the latest design tools: Claude, Paper, Remotion, etc. You're producing high quality work while reimagining how we work
  • You're AI-native, you're building tools to automate the routine parts of your work so you can focus on the highest impact areas
  • You're technical. Code may not be your primary medium, but you're fluent enough to prototype in it and collaborate deeply with engineers.
  • You care deeply about people and creating positive outcomes for their health


What You'll Bring
  • 3+ years of consumer-focused product design experience, with a portfolio that demonstrates an exceptionally high bar for visual design
  • Mastery of interaction design and a strong point of view on motion. you know how timing, transitions, and feel build (or break) trust in a product
  • Comfort navigating ambiguity and moving confidently to bring new features to life 01
  • Consumer sensibilities: taste shaped by the best consumer products, and the judgment to know what delight means in a healthcare context
  • Effective communication skills. You're able to work cross-functionally. You calibrate to your audience, resolve open questions, and create momentum.


Role Location

NYC - hybrid, Boston - hybrid, or East Coast - remote

What We Offer
  • Impact: Be at the forefront and contribute to groundbreaking, AI-driven healthcare experiences, directly interface with execs at the world's leading tech & healthcare orgs
  • Growth: Significant opportunities for broad ownership and professional development within our rapidly scaling startup
  • Compensation: Competitive salary + equity
  • Benefits: Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave


Our Values
  • Patients come first.
    We are clinicians 1st, technologists 2nd. We act with patient trust/safety at the center of every decision.
  • Innovate with optimism.
    We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed, no sacred cows.
  • Right answer wins.
    Debate openly and pick the strongest path. We optimize for the company, not functions. We win and lose as a team.
  • Simplicity over complexity.
    We choose clear, elegant solutions and avoid adding complexity that does not serve patients or the team.
  • Do fewer things, well.
    We focus, and hold ourselves to the highest bar and pursue excellence in those areas.


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Recruitment Fraud Notice. Counsel Health only communicates with candidates using official @counselhealth.com email addresses. We will never ask for payment or financial information during the interview process. If you receive suspicious outreach claiming to be from Counsel Health, please contact us at [redacted].

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