Product Design Lead @ Big Human (Full-time, remote)

Academy

$150K *
US-AnywhereRemote in New York, NY
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of product design experience with agency background required
  • Strong portfolio showcasing experience with complex products and strong visual design
  • Mastery in user-centric product design, informed by data and research
  • Experience designing mobile apps, websites, and marketing platforms
  • Excellent communication skills for articulating design concepts to stakeholders
  • Proficiency in Figma and working knowledge of Adobe Creative Suite
  • Ability to thrive in fast-paced environments and manage tight deadlines

Responsibilities

  • Lead design projects autonomously from discovery through to high-fidelity design and QA
  • Plan and facilitate design workshops, user research, and testing sessions
  • Collaborate with the design team on complex UI challenges, contributing directly when needed
  • Provide constructive feedback ensuring adherence to high visual standards
  • Mentor design team members, offering strategic direction and guidance
  • Articulate and defend design decisions to clients and stakeholders
  • Adapt quickly to shifting priorities in a deadline-driven setting
  • Oversee creative direction for concurrent projects, maintaining design quality and consistency

Benefits

  • Medical coverage with a substantial company contribution
  • Comprehensive dental and vision insurance at no cost to the employee
  • 401(k) plan with employer matching
  • Home internet reimbursement and stipends for office upgrades and coworking
  • Education stipend for professional development
  • Generous parental leave policy
  • 14 paid holidays plus vacation time and Summer Fridays
  • Donation matching program
  • Annual team retreats and quarterly coworking events
Full Job Description
About the Role:

  • Big Human is looking for a Product Design Lead with 10+ years of product design experience at an agency, studio, or client-side organization
  • This is a rare opportunity to meaningfully shape the creative direction and design culture of a growing studio. They're looking for someone with a builder's mindset - someone motivated by influence and craft, not just credentials.
  • You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s
  • You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences
  • Agency experience is required


Key Responsibilities:

  • Lead design projects from start to finish with autonomy and authority, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA
  • Plan and facilitate design workshops, client reviews, user research, and user testing sessions
  • Work collaboratively with the Big Human design team to solve complex product and UI challenges; contribute hands-on design work when needed
  • Provide feedback and guidance to ensure work meets high visual standards and incorporates best practices
  • Lead, mentor, and guide designers at both an individual and team level with high-level strategic design direction
  • Articulate and defend design decisions clearly to clients and internal stakeholders
  • Navigate ambiguity and pivot quickly with changing priorities in a fast-paced, deadline-driven environment
  • Oversee and provide creative direction across 1-2 additional concurrent projects beyond your own hands-on work, guiding other designers to maintain quality and consistency


Qualifications:

  • 10+ years of product design experience, with agency experience required
  • A high-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy
  • Masterful knowledge of user-centric and data-informed product design; strategic decision-making rooted in data, research, analytics, and business context
  • Experience designing mobile apps, web products, and marketing websites
  • Strong verbal and written communication skills with the ability to articulate design decisions to clients and stakeholders
  • Expert-level Figma proficiency and working knowledge of Adobe Creative Suite
  • Comfortable in a fast-paced environment with tight deadlines and a willingness to ask questions in times of uncertainty


Nice to Have:

  • Branding or art direction experience
  • Illustration or craft-making experience
  • Motion graphics or 3D modeling experience (After Effects, Blender, Cinema4D, etc.)
  • Experience with Unreal Engine, Unity, Framer, Webflow, or similar tools
  • Curiosity about internet culture, design trends, and emerging technology
  • Experience designing for TV or streaming device interfaces (e.g. Roku, Apple TV, connected TV platforms)


Compensation & Benefits:

Salary: $150,000

Benefits:
  • Medical: Up to $950/month company contribution (~$11,400/year)
  • Dental: 100% of premiums covered (~$700/year)
  • Vision: 100% of premiums covered (~$100/year)
  • 401(k) with 3% salary match
  • Home internet reimbursement: $900/year
  • Home office upgrade stipend: $960/year
  • Shared experience fund: $960/year
  • Coworking stipend: $960/year
  • Education stipend: $1,500/year
  • 10-16 weeks parental leave
  • 14 paid holidays + generous vacation time
  • Summer Fridays
  • Donation matching
  • Yearly team retreat + quarterly coworking events


Details

Location: Technically Remote (work timezone: EST hours), but may require client visits on the East Coast

Work Authorization:
  • For US applicants: US citizens or Green Card Holders only
  • For Canadian applicants: Canadian citizens based on the East Coast & working EST timezone are welcome to apply

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