Position OverviewInternational has an exciting opportunity for a Process & Governance Lead on the Portfolio Management team, supporting the Program Management Office. The team provides central oversight of the product development process, program governance, program interactions, and integrated program planning.
The Process & Governance Lead will own the ongoing development and execution of our product development process and governance framework. This individual will play a critical role in driving continuous improvement, ensuring disciplined governance, maintaining ISO 9001 compliance, and leading organizational change as we transition to a global, common development process.
Responsibilities
- Own, maintain, and continuously improve the product development process and supporting governance framework.
- Lead governance forums, ensuring decisions, actions, and required documentation are clearly captured and followed through - including support of annual audit process confirming ISO 9001 compliance.
- Partner across functions and levels of the organization to identify process gaps, resolve complex issues, and implement sustainable solutions.
- Establish meaningful measures of process effectiveness and use data to identify and prioritize improvement opportunities.
- Translate lessons learned, performance data, and organizational feedback into practical process improvements.
- Lead change management associated with the transition to a global common development process, establishing new ways-of-working, building understanding, ensuring adoption, and accountability to future product development.
Minimum Requirements
- Bachelor's degree and at least 5 years of business process improvement, lean or six sigma experience
- At least 1 years of lead experience
OR
- Master's degree and at least 3 years of business process improvement, lean or six sigma experience
- At least 1 years of lead experience
OR
- At least 8 years of business process improvement, lean or six sigma experience
- At least 1 years of lead experience
Additional Requirements
- Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Desired Skills
- Exceptional organization and execution discipline: Able to manage complex processes, governance activities, decisions, actions, and documentation without losing attention to detail.
- Analytical problem solving: Uses data, root-cause analysis, process measures, and business judgment to identify problems and develop practical solutions.
- Executive communication and facilitation: Comfortable facilitating decision-making forums and communicating complex process topics clearly to both working teams and senior leaders.
- Change leadership: A proactive change agent who can challenge established ways of working, create alignment, and successfully drive adoption of new processes across multiple functional areas.
- Ownership and accountability: Demonstrates a strong bias for action and personally drives issues through resolution.
Benefits and Compensation
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.