Privacy Analyst

Privacy AnalystPOSITION SUMMARY We are seeking a detail-oriented Privacy Analyst Contractor to support privacy program operations, privacy technology implementation, and the automation of consumer data subject request (DSR) workflows. This role will focus on transitioning existing manual privacy request processes into automated, scalable, and compliant workflows through the implementation and configuration of a privacy management technology platform. The Privacy Analyst will work closely with the Chief Privacy Officer and cross-functional teams, including Legal, IT, Information Security, Product, Digital, Marketing, Customer Support, and other business stakeholders. The ideal candidate will combine knowledge of consumer privacy regulations, privacy operations, project coordination, and technology implementation. This individual will be responsible for translating legal and regulatory requirements into practical system configurations, documented standard operating procedures (SOPs), operational workflows, and repeatable processes that support timely and compliant fulfillment of consumer privacy requests. KEY RESPONSIBILITIES Privacy Operations and Consumer Data Subject Requests Manage the intake, tracking, and fulfillment of consumer data subject requests, including requests for data access, deletion, correction, updates, portability, and opt-out of certain data processing activities. Support ongoing privacy request operations to ensure requests are processed accurately and within applicable regulatory deadlines. Coordinate with internal business stakeholders and data owners to facilitate request verification, routing, fulfillment, escalation, and closure. Identify opportunities to improve existing manual privacy request processes through automation, standardized workflows, improved controls, and enhanced auditability. Maintain accurate records and documentation of privacy requests, fulfillment activities, escalations, and supporting evidence. Privacy Technology Implementation and Project Coordination Serve as the project lead for the implementation, configuration, and operationalization of a new privacy management technology platform, with an initial focus on automating Data Subject Request (DSR) workflows. Coordinate implementation activities, including requirements gathering, workflow design, system configuration, data mapping, integration reviews, testing, and deployment readiness. Partner with Digital, IT, Information Security, Product, Marketing, Customer Support, Loyalty, and other system owners to define business requirements and resolve implementation gaps. Support User Acceptance Testing (UAT), test scenario development, workflow validation, defect tracking, and system readiness assessments. Track project milestones, deliverables, risks, dependencies, decisions, issues, and implementation timelines. Coordinate additional privacy technology migration and implementation initiatives, including workflow mapping, system integration, testing, stakeholder communication, and cutover support. Support platform launch, operational transition, and post-implementation stabilization activities. Privacy Compliance and Process Documentation Translate privacy regulatory requirements into operational workflows and standard operating procedures (SOPs). Develop and maintain documentation covering consumer privacy rights, request intake, identity verification, routing, fulfillment, escalation, closure, and recordkeeping. Support privacy program governance, audit readiness, and compliance documentation requirements. Prepare project status reports, implementation updates, issue summaries, recommendations, and supporting materials for privacy leadership. Identify process gaps, operational risks, and opportunities to strengthen privacy controls and cross-functional accountability. REQUIRED QUALIFICATIONS Professional experience supporting privacy operations, data subject rights request processing, privacy program management, or privacy technology implementation. Working knowledge of consumer privacy regulations and data subject rights, including the right to access, right to know, right to delete, right to correct, data portability, and opt-out rights. Experience supporting technology implementations, SaaS migrations, workflow automation, system integrations, or operational transformation projects. Experience with project coordination or project management, including requirements gathering, project tracking, stakeholder coordination, testing, and issue resolution. Experience developing and maintaining standard operating procedures (SOPs), workflow documentation, process maps, templates, checklists, and operational playbooks. Ability to translate legal, regulatory, and business requirements into technical requirements, system workflows, test scenarios, and operational controls. Familiarity with business systems, data flows, user access controls, system integrations, and technology implementation processes. REQUIRED SKILLS AND COMPETENCIES Strong written and verbal communication skills, with the ability to communicate privacy, regulatory, operational, and technical concepts to diverse audiences. Demonstrated ability to collaborate with Legal, Privacy, IT, Information Security, Product, and business stakeholders. Strong project coordination and organizational skills, including the ability to manage multiple workstreams, deadlines, dependencies, and follow-up activities. Technical aptitude and comfort working with privacy management platforms, SaaS applications, workflow automation tools, ticketing systems, data inventories, and system implementation teams. Strong analytical and problem-solving skills, with the ability to identify process gaps, implementation risks, and operational challenges. Exceptional attention to detail when managing documentation, audit trails, request tracking, and compliance records. Ability to exercise sound judgment, identify escalation points, and proactively communicate project blockers. Ability to work independently, manage competing priorities, and maintain consistent communication with project leadership and stakeholders. PREFERRED QUALIFICATIONS Hands-on experience with DataGrail or comparable privacy management platforms, particularly Data Subject Request (DSR) management and automation. Experience with privacy request portals, automated identity verification, request routing, fulfillment tracking, and workflow configuration. Knowledge of the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), U.S. state privacy laws, and other global privacy frameworks. Experience supporting privacy operations within a consumer-facing organization with multiple brands, business units, systems, or data owners. Familiarity with data mapping, Records of Processing Activities (RoPA), Privacy Impact Assessments (PIAs), data retention requirements, vendor coordination, and audit evidence management. Experience with Jira, ServiceNow, SharePoint, Smartsheet, Microsoft 365, or similar project management and collaboration tools. Privacy certifications such as CIPP/US, CIPP/E, CIPM, CIPT, or equivalent practical experience. EXPECTED PROJECT DELIVERABLES Documented current-state and future-state workflows for consumer data subject request processing. Implementation documentation, including business requirements, technical requirements, test scenarios, issue logs, meeting notes, decision records, and project status reports. Updated SOPs, job aids, templates, and operational playbooks covering privacy request intake, identity verification, routing, fulfillment, escalation, closure, and recordkeeping. Support for privacy technology platform configuration, migration, integration testing, stakeholder readiness, and implementation launch. Recommendations to improve operational efficiency, regulatory compliance, process consistency, auditability, and cross-functional accountability. IDEAL CANDIDATE PROFILE The ideal candidate is a privacy operations professional with a strong combination of regulatory knowledge, technical aptitude, and project execution experience. This individual will be comfortable bridging the gap between privacy and legal requirements and technical implementation teams. They should have experience managing or supporting consumer privacy requests, documenting operational workflows, coordinating cross-functional initiatives, and helping implement technology solutions that improve privacy program efficiency. The successful candidate will be organized, detail-oriented, proactive, and capable of supporting a privacy technology implementation from initial requirements gathering through configuration, testing, launch, and operational stabilization. ATS KEYWORDS Privacy Analyst, Privacy Operations, Privacy Program Management, Privacy Compliance, Data Subject Requests, DSR, Data Subject Access Requests, DSAR, Consumer Privacy Rights, Data Privacy Regulations, GDPR, CCPA, CPRA, U.S. State Privacy Laws, DataGrail, Privacy Management Software, Privacy Technology, Privacy Automation, DSR Automation, Privacy Request Management, Request Fulfillment, Identity Verification, Data Mapping, Data Inventory, Records of Processing Activities, RoPA, Privacy Impact Assessment, PIA, Standard Operating Procedures, SOPs, Workflow Design, Process Improvement, Project Management, Project Coordination, SaaS Implementation, System Integration, Technology Migration, User Acceptance Testing, UAT, Requirements Gathering, Stakeholder Management, Cross-Functional Collaboration, Jira, ServiceNow, SharePoint, Smartsheet, Audit Readiness, Compliance Documentation, and Operational Transformation.