Principal Quality Systems & Compliance Spec.

PRINCIPAL, QUALITY SYSTEMS & COMPLIANCE SPECIALIST

Make compliance dependable through controlled systems, complete evidence and verified workforce qualifications.

CUSTOM CONTROL SENSORS, LLC | PHOENIX, AZ | FULL TIME • EXEMPT

WHO YOU ARE

You are an experienced quality-systems and compliance specialist who turns regulatory requirements into controlled procedures, reliable records and verified workforce qualifications. You use evidence and sound judgment to close system gaps, strengthen audit readiness and support operating owners while respecting independent product-quality authority.

WHY THIS ROLE MATTERS

Manufacturing needs current instructions, verified qualifications and dependable quality-system controls to produce conforming product. CCS needs one specialist accountable for maintaining the QMS and regulatory evidence, keeping corrective-action administration disciplined and making compliance readiness routine rather than reactive.

WHAT YOU WILL OWN

• QMS governance: Maintain approved procedures, document revisions, audit schedules, retention rules, management-review records and objective evidence under AS9100/ISO 9001.
• FAA PMA and regulatory documentation: Maintain a requirements register, applicable PMA records, approved drawing/revision traceability, regulatory commitments and administrative evidence; work through authorized representatives.
• Audit program: Coordinate internal, customer and third-party audits; collect objective evidence, track findings, assign functional owners and confirm documented closure.
• Corrective-action system: Govern CAPA workflow, investigation requirements, action logs, escalation and effectiveness records; responsible functions own containment, technical conclusions and corrective actions.
• Training and qualification records: Maintain role competency matrices, work-instruction acknowledgements, required training, requalification dates and documented skill verification by qualified supervisors or trainers.
• Document control and change integrity: Keep approvals, records and revisions current and retrievable; flag obsolete instructions, missing evidence and uncontrolled changes before they reach manufacturing.
• Compliance reporting: Report audit status, CAPA aging, document exceptions, qualification coverage and upcoming commitments; escalate risks through CCS daily, weekly and monthly reviews.

WHAT YOU WILL SUPPORT

Work through strong partnerships while preserving clear functional decision authority.

Product-facing Quality Control: Quality Supervisors and authorized personnel own inspection, test, holds, acceptance, rejection, release and disposition. This role does not make product-conformity decisions.

Manufacturing and qualifications: Plant leaders own production and deployment; supervisors and qualified trainers verify competency. This role governs documented quality training and qualification records.

Engineering and regulatory authority: Engineering retains design and technical approval; designated representatives retain regulatory and customer approval authority. This role maintains the evidence and administrative process.

Operations, HR and technology: Operations Enablement sets priorities; HR governs employment policy; Business Systems & Technology delivers platforms. This role defines compliant records, workflows and acceptance needs.

WHAT SUCCESS LOOKS LIKE

• First 90 days: Map QMS and FAA PMA obligations, open audit/CAPA items, document gaps and qualification coverage. Confirm product decision boundaries and publish a risk-ranked owner/action/date register.
• First year: Run an on-time audit and management-review calendar, establish retrievable controlled records, maintain qualification evidence and reduce overdue or recurring system gaps.
• Beyond: Make regulatory and customer readiness routine through dependable QMS administration, controlled changes and auditable records independent of individual heroics.

HOW PERFORMANCE IS MEASURED

Performance is reviewed against the separate Right Seat Framework Performance Scorecard. Measures include audit and CAPA discipline, document and PMA traceability, qualification-record completeness, regulatory commitment tracking and management-review effectiveness. Targets and baselines are approved with leadership; product yield and disposition are not this role's outcomes.

ROLE COMPETENCIES

Successful performance includes these six role-specific competencies. CCS Standards, Safety and Compliance remain company-wide expectations.

Competency

Successful performance looks like

QMS & Audit Leadership

Maintains evidence-based QMS controls and predictable audit readiness.

FAA PMA & Regulatory Discipline

Tracks obligations and document traceability; uses authorized approval channels.

CAPA System Governance

Drives timely follow-up and complete effectiveness evidence through owners.

Training & Qualification Records

Maintains auditable matrices and records; verifies that supervisors sign off competence.

Document & Change Integrity

Controls approved revisions, records access and completeness of the audit trail.

Cross-Functional Influence

Drives closure without assuming product acceptance or operating authority.

WHAT YOU BRING

• Substantial experience in QMS administration or compliance in aerospace, defense or similarly regulated discrete manufacturing.
• Practical knowledge of ISO 9001/AS9100, document control, audit programs, CAPA, requirements tracking and objective evidence.
• FAA PMA or comparable regulated production-approval recordkeeping strongly preferred; understands delegated approval and document traceability.
• Experience designing competency matrices and administering controlled training and qualification records.
• Strong writing, administrative judgment, data analysis and ability to drive closure through functional partners.
• Bachelor's degree in Quality, Engineering, Operations or related field preferred; ASQ CQA/CQE and Lean / Six Sigma credentials valued. Ability to meet applicable export-control access requirements.

PHYSICAL REQUIREMENTS

This role includes office and manufacturing environments, including walking production areas, standing, sitting and computer work. Reasonable accommodations may be made for qualified individuals.