Principal Business Systems Program Manager The opportunity The Principal Business Systems Program Manager leads the successful evaluation, configuration, deployment, and optimization of commercial off-the-shelf software across back-office and enterprise functions. This hybrid product owner, business analyst, program manager, and IT business partner acts as the primary bridge between stakeholders, Business Systems resources, vendors, and Technology teams. The role independently orchestrates multiple administrators and analysts and is accountable for reliable systems, trustworthy data, faster processes, and sustained adoption.
How will you make an impact at Envision Pharma Group? Role responsibilities
- Lead discovery and gap analysis, mapping current-state workflows against standard COTS capabilities and defining target-state outcomes.
- Translate business needs into functional specifications, configuration priorities, data and integration requirements, user stories, and acceptance criteria.
- Own, prioritize, and maintain program and product backlogs across stories, bugs, features, dependencies, and technical debt.
- Define release scope and roadmaps for implementation, stabilization, and post-go-live optimization.
- Lead demand planning and connect business strategies to enterprise application investment roadmaps.
- Act as a trusted adviser on digital solutions, automation, standard-platform adoption, and process simplification.
- Coordinate sponsors, system administrators, analysts, project managers, vendors, and technical leads across complex initiatives.
- Lead end-to-end planning, risk and dependency management, UAT, readiness, communication, adoption, and benefit tracking.
- Manage strategic vendor relationships, professional-services delivery, SLAs, licensing milestones, and commercial commitments.
- Set delivery, requirements, backlog, governance, and reporting standards for the program-management discipline.
- Mentor Senior and base-level program managers and analysts.
Do you have what we are looking for? Skills & expertise
- Bachelor's degree in business administration, information systems, project management, or a related field, or equivalent experience.
- 7-10 years of progressive experience leading enterprise COTS implementations and optimization programs.
- Proven experience operating across program management, product ownership, business analysis, and IT business partnering responsibilities.
- Working knowledge of enterprise application configuration, integrations, migration, access controls, service management, and vendor-managed release cycles.
- Demonstrated leadership of complex cross-functional initiatives with executive stakeholders and external vendors.
- Established mentorship record and excellent written, facilitation, negotiation, and executive communication skills.
Preferred qualifications
- PMP, PgMP, CBAP, PMI-PBA, product owner, Scrum, or ITIL certification.
- Background working with Salesforce, NetSuite, SAP, ADP, Atlassian, ServiceNow, or comparable COTS ecosystems.
- Proven ablitiy to oversee system integrators, statements of work, licensing, and vendor performance.
- Familiarity with life sciences, healthcare, or another regulated global industry.
#TogetherWeDiscover Do you have the experience we are looking for? If so, explore your place at Envision today!
