Principal Product Manager, Quote-to-CashBusiness Systems | Remote (US)
What you would be taking onYou would own our quote-to-cash process, from quote through contract, order, billing and revenue reporting. Salesforce CPQ is the main application today, and Revenue Cloud (now called Agentforce Revenue Management) is where Salesforce is heading. You would be the main contact for Sales, Deal Desk, Finance and Revenue Operations on how we quote and get paid, and you would run the programs and projects that keep a high-volume sales team moving. This is a senior individual contributor role with no direct reports. Quote-to-cash is your focus, but you may also lead one-off projects in other parts of Business Systems.
What you will do- Own the roadmap and backlog for quote-to-cash in Salesforce CPQ and Revenue Cloud.
- Own the business stakeholder relationships and the quote-to-cash process, and decide what gets prioritized.
- Manage products, pricing, discounts and approvals for new deals, upsells, amendments and renewals.
- Plan and run projects from start to finish: requirements, timelines, testing and go-live.
- Make sure ACV, TCV, ARR and bookings are calculated the same way from quote to billing.
- Work with the Salesforce, Zuora (billing) and Boomi (integration) teams on releases.
- Lead other Business Systems projects when needed.
What we needAll of these are required:
- 10 or more years in product management or business systems program management, including 5 or more years working on quote-to-cash or revenue systems.
- Bachelor's Degree, in a technical or business discipline, or equivalent work experience (Required)
- Master's Degree / MBA, in Business Administration or related field (Preferred)
- Hands-on experience with Salesforce CPQ, such as product and price rules, bundles, approvals, amendments and renewals.
- Experience supporting a high-volume B2B sales team, ideally in SaaS or subscription sales.
- A strong working knowledge of ACV, TCV, ARR, bookings, proration and renewals.
- Experience managing senior Sales and Finance stakeholders, including pushing back when needed.
- Experience running projects in Agile using Jira and Confluence.
What helpsThe first two help most:
- Experience with Salesforce Revenue Cloud, or moving from CPQ to Revenue Cloud.
- Experience with billing systems such as Zuora, and integration tools such as Boomi.
- Salesforce certifications, such as CPQ Specialist or Revenue Cloud Consultant.
- Experience in healthcare technology.
Compensation Range:$130,241-$189,502
Visa Sponsorship is not offered for this position.
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