Principal Product Manager - AI Restaurant Experience

Owner

$280K — $300K *
US-AnywhereRemote in United States
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in product management or equivalent experience with a proven record of delivering products.
  • Deep understanding of operator needs with a strong customer focus.
  • Familiarity with AI product development tied to operational realities.
  • Ability to collaborate effectively with technical teams on systems and reliability.
  • Proven judgment in balancing speed, quality, and sustainability in product decisions.

Responsibilities

  • Transform operational outcomes into digital product experiences.
  • Engage with restaurant owners and staff to gather insights for product development.
  • Customize actions from playbooks based on unique restaurant data and context.
  • Develop impactful closed-loop systems that convert data signals into actionable recommendations.
  • Ensure reliability in core areas like orders, menus, and integrations to support scalable product growth.

Benefits

  • Comprehensive health coverage.
  • Remote-first work culture allowing flexibility.
  • Unlimited PTO plus additional unique perks.
  • Equity package with a pre-IPO company opportunity.
Full Job Description
Why we're looking for you

Running a restaurant is a constant stream of decisions, exceptions, and tradeoffs. Operators do not need more dashboards. They need an always-on co-owner that surfaces what matters, recommends the next best move, and increasingly does the work for them.

RestX is Owner's operator command center. We are hiring a Principal Product Manager to build the AI-native operator experience for restaurants on top of our agent platform. This is a hands-on builder PM role for someone who can go deep on operational workflows and also go deep on the technical reality of orders, menus, and integrations.

This role is 100% remote and can be based anywhere in the United States or Canada.

The impact you will have

  • Make outcomes the product for operators. Synthesize what outcomes have been driven, recommend the next best action with a clear why and how, and provide a one-tap path to get it done.
  • Spend meaningful time with restaurant owners and frontline teams to build deep operator intuition and translate it into shipped product.
  • Productize playbooks into personalized actions based on each restaurant's data, configuration, and operating context.
  • Ship high-impact closed-loop playbooks that turn signals into clear recommendations and one-tap actions. Examples include profit-aware demand capture, self-optimizing menus, dynamic specials that fill slow dayparts, reputation automation, and win-back plays for high-value guests.
  • Own the foundations for orders, menus, integrations, and reliability so the product is trustworthy at scale.

What we're looking for

  • 8+ years product management experience (or equivalent building experience), with a track record of shipping.
  • Strong operator empathy and customer obsession. You build conviction by spending time with customers.
  • AI product instincts grounded in real operations. You think in loops and care about quality and iteration.
  • Technical depth and strong engineering partnership. You can reason about systems, data flows, and reliability.
  • Strong judgment and prioritization. You can balance speed, correctness, and long-term maintainability.


Pay and benefits

  • The estimated starting base salary range for this role is $280- $300K, plus a generous pre-IPO equity package
  • Other benefits include comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!

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