Location Requirement:This position operates on a hybrid schedule (3 days in-office, 2 days remote). Candidates must be within 45 minutes of an office and able to regularly commute to work as required. This is not a fully remote opportunity. This is a highly visible engineering role within our enterprise infrastructure organization, supporting multiple datacenters and environments while driving the design, architecture, implementation, and optimization of modern infrastructure solutions. You'll play a key role in both greenfield deployments and the evolution of existing production environments, helping ensure our platforms remain scalable, resilient, secure, and future-ready.
What WOW! Offers- Base salary up to $175,000 annually, commensurate with experience, plus short-term incentive plan, and comprehensive benefits including:
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off & company holidays
- Tuition reimbursement for continued development
- Employee broadband discounts
What You'll DoAs a Principal Engineer, you will be responsible for the management and evolution of compute, storage, and virtualization platforms across the enterprise.
Core Responsibilities
- Design and configure greenfield datacenter deployments while modernizing and retrofitting existing environments
- Lead system integration efforts for new technologies and infrastructure solutions through research, design, implementation, configuration, and ongoing maintenance
- Maintain and manage multiple virtualization clusters with ownership of current and future capacity planning
- Monitor enterprise infrastructure platforms and drive actionable recovery and operational improvements
- Co-manage Fibre Channel, VxLAN, and NAS environments with a continued focus on:
- Fault tolerance
- High availability
- Disaster recovery
- Analyze user and application requirements to determine operating system, storage, memory, and CPU needs for both physical and virtual server environments
- Lead the design, analysis, configuration, and implementation of enterprise storage architectures, including:
- Application and end-user storage requirements
- IO performance analysis
- Storage layout strategy
- Disaster recovery profiles
- Collaborate closely with networking and security teams to deliver solutions for internal business units and external customers
- Ensure all service platforms and applications are backed up according to established policies and procedures
- Participate in future technology strategy discussions and provide recommendations based on industry research and engineering expertise
Additional ResponsibilitiesIn this role, you will also:
- Serve as an engineering-level escalation resource for the Network Operations Center (NOC) and operational teams during high-level fault analysis and incident isolation
- Lead the deployment and configuration of high availability systems and storage architectures
- Partner with cross-functional engineering teams on emerging technologies and infrastructure initiatives
- Create and maintain detailed systems and application documentation
- Provide professional technical support to both internal and external customers
- Maintain, enhance, and deploy hardware and software technologies within lab and testing environments
- Mentor and support fellow engineers and technical team members
- Perform additional duties as assigned
What You BringRequired Education & Experience
- Bachelor's degree in Information Technology, Computer Science, or an equivalent combination of education, training, and experience
- 7+ years of experience as a Linux Systems Administrator, Linux Systems Engineer, or related infrastructure engineering role
- Expertise with Linux and/or Unix operating systems
- Strong understanding of networking fundamentals
- Solid knowledge of Storage Area Networks (SANs)
- Experience with virtualization and containerization technologies including:
- VMware
- ProxMox
- Docker
- Kubernetes
- Experience managing complex systems infrastructure projects
- Working knowledge of Windows operating systems and Microsoft Office applications
- Strong written and verbal communication skills
- Ability to thrive in a fast-paced, dynamic environment
- Ability to collaborate effectively across diverse technical teams
- Strong independent problem-solving and decision-making skills
Physical Demands & Working Conditions- Regularly required to communicate verbally and in writing
- Frequent use of hands for typing, handling equipment, and managing documentation
- Ability to lift up to 50 pounds
- Requires close vision and the ability to focus
- Participation in on-call rotations, including occasional overnight and weekend support
- Occasional travel may be required
At WOW!, you'll work alongside talented engineers solving large-scale infrastructure challenges while helping shape the future of enterprise technology. We value innovation, collaboration, operational excellence, and continuous improvement - and we empower our teams to make meaningful contributions that drive the business forward.
