Job Description

The Principal Engineer for Digital Workplace Technology is a senior technical leader within NBCUniversal's Workplace Technology Engineering (WTE) organization, responsible for defining and delivering the next-generation digital workplace platform. This role spans enterprise collaboration, endpoint engineering, and AI platform engineering, including Microsoft 365, Copilot, Power Platform, and enterprise AI solutions. This position plays a critical role in transforming NBCU's digital workplace into an AI-first productivity platform that powers employee communication, engagement, and innovation.

Responsibilities:

Technology Strategy & Architecture

• Define and lead the technical vision, roadmap, and standards for NBCU's digital
  workplace platforms across collaboration, endpoints, and AI.
• Own the end-to-end architecture for Workplace Technology Engineering, ensuring
  alignment with enterprise architecture, security, and compliance requirements.
• Serve as a technical authority for complex system design, scalability, and long-term
  platform evolution.

Digital Workplace Platform Engineering

• Lead design and engineering of enterprise workplace services, including:
• Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online)
• Identity & security (Entra ID, Purview, Defender)
• Endpoint engineering (Intune, JAMF, SCCM)
• Unified communications, telephony, and conferencing solutions
• Ensure platforms deliver high availability, performance, and security, while reducing operational overhead through automation and standardization.
• Drive global consistency across workplace technologies supporting hybrid work environments.

AI & Workplace Intelligence Engineering

• Architect and deliver enterprise AI capabilities, including:
  • Microsoft 365 Copilot and Copilot Studio
  • Power Platform (Power Apps, Power Automate)
  • Enterprise AI and low-code automation solutions
• Lead the engineering of agentic AI solutions, automation workflows, and knowledge systems that enhance employee productivity and decision-making.
• Establish standards for:
  • AI governance, security, and responsible use
  • Data protection, privacy, and compliance within AI solutions
• Partner with business stakeholders to identify and prioritize high-value AI use cases across NBCU.

Engineering Excellence & SRE Practices

• Apply Site Reliability Engineering (SRE) principles across workplace platforms:
  • Define and manage SLIs/SLOs
  • Improve observability and monitoring
  • Automate operations to reduce manual toil
• Drive reliability, resilience, and operational excellence across global services supporting collaboration, endpoints, and AI platforms.

Leadership & Cross-Functional Influence

• Act as a senior technical leader and mentor across WTE engineering teams.
• Lead architecture reviews, engineering design boards, and technical decision-making forums.
• Partner closely with:
  • Workplace Operations
  • Cybersecurity & Risk
  • Enterprise Architecture
  • Product & Business stakeholders
• Influence strategic decisions and ensure alignment between technology investments and business outcomes.

Innovation & Transformation

• Drive modernization initiatives across workplace platforms, including cloud migration, endpoint transformation, and AI adoption.
• Evaluate and integrate emerging technologies in:
  • Generative AI and LLM ecosystems
  • Digital employee experience (DEX) platforms
  • Automation and low-code development

Enable continuous improvement of employee experience across NBCU's global workforce.

Qualifications

• 12+ years of experience in enterprise engineering, platform engineering, or workplace technology
• Deep expertise in:
  • Microsoft 365 ecosystem (Teams, SharePoint, Exchange, OneDrive)
  • Endpoint engineering and device management platforms (Intune, JAMF, SCCM)
  • Cloud platforms (Azure preferred)
• Strong experience in AI/ML or enterprise AI engineering, including Copilot or similar platforms
• Experience with Microsoft 365 Copilot, Copilot Studio, and Power Platform
• Knowledge of MLOps, DevOps, and platform engineering best practices
• Experience in media, entertainment, or large global enterprise environments
• Familiarity with NBCU-specific platforms (e.g. Intranet, employee portals, custom digital experiences)
• Proven experience leading large-scale enterprise platform transformations
• Strong architectural, analytical, and problem-solving skills
• Excellent communication and stakeholder management skills
• Strong business acuity, including understanding and practical application of relevant market/industry trends
• Ability to thrive in an ambiguous and fast-paced environment and to manage multiple simultaneous projects requiring organization and time management.

Additional Requirements:

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $180,000 - $210,000 (bonus and long-term incentive eligible)

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Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.