ONLINE INFRASTRUCTUREWhat We DoWe enable Epic's online services teams to build, deploy, and manage services that are used by more than half a billion players around the world. Our mission is to provide world class tools and platforms to improve the experience of our developers and make it easier, faster, and safer to build, operate, and scale their applications. We operate at massive scale as one of the largest cloud computing users in the world.
What You'll DoAs Technical Lead / Principal Engineer on the Al Engineering team, you'll provide technical leadership and strategic vision for the Al-powered platforms, tools, and services that accelerate development velocity and productivity across Epic. You'll guide a team of engineers in building high-impact products such as unified AI code review systems, Cloud agent hosting, a centralized AI knowledge base, and developer experience tools that serve thousands of folks across the company. This role sits at the intersection of Al innovation, practical engineering, and technical leadership. You'll set the technical direction for tools that developers across Epic use every day, establish best practices for Al-powered development tooling, mentor engineers, and shape how thousands of engineers write, review, and ship code. On top of that, you'll be hands-on building complex aspects of the systems and working heavily with Al agents to implement, test, release, and operate these critical platforms.
In this role, you will- Provide technical leadership and architectural vision for production-grade AI developer tools used by thousands of engineers across Epic's major codebases (Unreal Engine, Fortnite, and more)
- Drive architectural decisions for scalable, maintainable developer-facing tools across multiple modalities: CLI and desktop tools, web apps, build process integrations, services, and APIs
- Pioneer and establish patterns for modern AI frameworks and agent architectures, setting standards for the broader team
- Partner with leadership and high-value teams to identify strategic opportunities and design/build/validate new platforms
- Design and implement security, governance, and compliance protocols for AI platforms, including secret management, workload identity, and runtime isolation policies
- Define measurement strategies and success metrics to track impact and continuously improve tool effectiveness
- Mentor and grow a team of software engineers, conducting architecture reviews and raising the bar for technical excellence
What we're looking for- B.S. in Computer Science or equivalent experience with 10+ years building production software systems
- Track record of providing technical leadership for complex software projects from conception to delivery at scale
- Proven experience in "zero-to-one" platform ownership: leading the technical design, architectural strategy, and initial build-out of new platforms before they are fully staffed and scaled
- Expert-level experience with REST APIs, microservices, and distributed systems
- Experience operating and orchestrating scalable services on Kubernetes, including managing container lifecycle and security configurations
- Experience with and high level of interest in using and building AI-assisted development tools (e.g., Claude Code, Cursor, Copilot)
- Proven ability to turn ambiguous organizational problems into concrete technical strategies and drive them to completion
EPIC JOB + EPIC BENEFITS = EPIC LIFEOur intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
