Significant experience advising senior executives on communication strategies.
Exceptional executive writing, editing, and storytelling skills.
Deep understanding of organizational culture and associate engagement.
Strong judgment in handling sensitive organizational issues.
Ability to influence within a complex, matrixed organization.
Responsibilities
Serve as a trusted partner to the CHRO, articulating priorities across leadership and associate audiences.
Develop and shape communications for the CHRO, including presentations and talking points.
Translate complex business issues into clear, engaging narratives.
Review HR communications for clarity and alignment with the CHRO's voice.
Support HR leaders in messaging on key people initiatives and sensitive issues.
Lead the associate survey process from strategy to analysis and follow-up.
Translate survey findings into actionable insights for HR leadership.
Benefits
Opportunity to work closely with senior leadership, including the CHRO.
Engagement in shaping company culture and associate experience.
Access to strategic oversight of HR communications.
Involvement in high-priority organizational initiatives.
Chance to influence and drive meaningful change within the organization.
Full Job Description
Position Summary
This role partners closely with the Chief Human Resources Officer to strengthen associate understanding, engagement, and connection to the Ascensus people priorities and culture. The role serves as a trusted advisor and consistent voice for the CHRO, translating priorities and perspective into clear, authentic communications for senior leaders and associates.
The role provides strategic oversight of HR communications to ensure messages across the function are clear, consistent, and aligned with the CHRO's direction and Ascensus' broader business priorities. The role also leads the company's associate survey and helps translate associate feedback into meaningful insights and actions.
KEY RESPONSIBILITIES
CHRO Voice and Leadership Messaging
Serve as a trusted partner to the CHRO, helping articulate priorities and perspective consistently across senior leadership and associate audiences as well as public thought leadership opportunities, including social media.
Develop and shape CHRO communications, including leadership messages, presentations, talking points, and other high-priority materials.
Translate complex business and people issues into clear, credible, and engaging narratives.
HR Communications
Review key HR communications before distribution to ensure clarity, consistency, and alignment with the CHRO's priorities and voice.
Help HR leaders strengthen messaging on important people initiatives and sensitive organizational issues.
Partner with other functions as appropriate to ensure alignment with enterprise messaging and established channels.
Associate Engagement and Listening
Lead associate survey process, including strategy, implementation, analysis, and follow up.
Translate associate feedback and survey findings into actionable insights for the HRLT.
Help shape engagement approaches that strengthen associate understanding, trust, and connection to Ascensus' culture and priorities.
Qualifications & Experience
Significant experience advising senior executives and translating business priorities into clear, compelling communications.
Exceptional executive writing, editing, and storytelling capabilities.
Deep experience in organizational culture, associate engagement, and associate listening.
Strong judgment and discretion in handling sensitive organizational matters.
Ability to influence and work effectively across a complex, matrixed organization.
About Ascensus
Ascensus is a financial services company that provides retirement, health, and education savings plans to individuals and businesses. The company was founded in 1980 and is headquartered in Dresher, Pennsylvania. Ascensus has over 4,000 employees and serves more than 12 million customers nationwide. The company offers a wide range of retirement plan solutions, including 401(k), 403(b), and IRA plans. Ascensus is committed to helping its customers save for retirement and achieve their financial goals. The company has received several awards for its excellent customer service and innovative products.
